[asterisk-users] How to verify availability of the DID connection?

[Robert Augustyn]

Thanks,
Well sometimes I have a situation that the trunk is registered but there is no communication coming in.
So ping and looking for registration status does not work ...
When I run sip reload it starts working again ?
One difference is that I can see is the refresh on the registration is 585 and not the usual 105.
Can I adjust this down anywhere?


Sincerely,
Robert Augustyn

p:519.997.3106 ext:802
m:519.817.2503
www.linqone.com
 

-----Original Message-----
From: support at ocg.ca [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of OCG Technical Support
Sent: Saturday, March 07, 2009 9:59 AM
To: 'Asterisk Users List'
Subject: Re: [asterisk-users] How to verify availability of the DID connection?

Robert,

We've helped clients setup monitoring scripts for this type of situation - 2 different ways.  One is a ping script, the other monitors the asterisk peer status of registration.  These were temporary until they could get to the root cause however.  Since you have multiple providers going down, I would dig into the cause on your end...

What diagnostics have you done so far?

Michelle Dupuis
www.generationd.com



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert Augustyn
Sent: March 7, 2009 9:36 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] How to verify availability of the DID connection?

All these questions are valid, though I want first to see that the DID does not work then I will go and try to resolve it.  
I do not have a specific issue at this moment.

Sincerely,
Robert Augustyn

p:519.997.3106 ext:802
m:519.817.2503
www.linqone.com
 

-----Original Message-----
From: asterisk.org at sedwards.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Edwards
Sent: Friday, March 06, 2009 9:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How to verify availability of the DID connection?

On Thu, 5 Mar 2009, Robert Augustyn wrote:

> Occasionally, DIDs from different providers stop working for some 
> reason.
>
> I would like to be able to monitor situations like that and react 
> before any of my clients start going ballistic on me.

Are you losing DIDs that terminate on your Asterisk box or your clients Asterisk box?

Are these DIDs registering with Asterisk and are you re-registering often enough?

Is it a problem within the providers? Can you port the DIDs to another provider?

Why do the DIDs stop working? Is is a connectivity problem you could detect with something like "ping" or "Nagios?"

Since you say "different providers" I'm thinking a general connectivity problem or something "generally" out of whack with registrations.

Thanks in advance,
------------------------------------------------------------------------
Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                             Fax: +1-760-731-3000

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