[asterisk-users] How to verify availability of the DID connection?

[OCG Technical Support]

Robert,

We've helped clients setup monitoring scripts for this type of situation - 2
different ways.  One is a ping script, the other monitors the asterisk peer
status of registration.  These were temporary until they could get to the
root cause however.  Since you have multiple providers going down, I would
dig into the cause on your end...

What diagnostics have you done so far?

Michelle Dupuis
www.generationd.com



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert
Augustyn
Sent: March 7, 2009 9:36 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] How to verify availability of the DID
connection?

All these questions are valid, though I want first to see that the DID does
not work then I will go and try to resolve it.  
I do not have a specific issue at this moment.

Sincerely,
Robert Augustyn

p:519.997.3106 ext:802
m:519.817.2503
www.linqone.com
 

-----Original Message-----
From: asterisk.org at sedwards.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Edwards
Sent: Friday, March 06, 2009 9:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How to verify availability of the DID
connection?

On Thu, 5 Mar 2009, Robert Augustyn wrote:

> Occasionally, DIDs from different providers stop working for some 
> reason.
>
> I would like to be able to monitor situations like that and react 
> before any of my clients start going ballistic on me.

Are you losing DIDs that terminate on your Asterisk box or your clients
Asterisk box?

Are these DIDs registering with Asterisk and are you re-registering often
enough?

Is it a problem within the providers? Can you port the DIDs to another
provider?

Why do the DIDs stop working? Is is a connectivity problem you could detect
with something like "ping" or "Nagios?"

Since you say "different providers" I'm thinking a general connectivity
problem or something "generally" out of whack with registrations.

Thanks in advance,
------------------------------------------------------------------------
Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                             Fax: +1-760-731-3000

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