[asterisk-users] Calling non-extension numbers issue

[Danny Nicholas]

After reading the Asterisk PDF again, your pattern is fine, it's probably
just not in the right place in your dialplan.  Check your sip.conf and
users.conf to insure that the device hits the correct context to dial out.
You might want to post them here for a quick checkup.

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kayton Sapale
Sent: Monday, June 29, 2009 10:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Calling non-extension numbers issue

 

I tried the following:

17706743900
97706743900

On both, I receive the same timeout message.  I also tried with different
numbers as well, just to give a try, same results.  Just for giggles, I
tried:

_7706743900

When trying this, I get a "Address not in use" message, which I think means
that the number is interpreted as an extension, which is not configured.


Danny Nicholas wrote: 

Your pattern appears to be set up in anticipation of a leading digit.  What
happens if you dial either 17706743900 or 97706743900?

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kayton Sapale
Sent: Monday, June 29, 2009 9:58 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Calling non-extension numbers issue

 

This is the configured pattern for local calls - "_NXXNXXXXXX" 

When I dial a local number from the device, I dial a number like
"7706743900" and select internet call.  Does what I dial not match the
pattern?


Danny Nicholas wrote: 

IMO, it is indeed connecting differently.  When you dial an extension, say
1000, you get a "match" connection.  When you dial the local number, you go
to a different segment of the dialplan.  You say that other softphones
connect to local numbers correctly; have you checked things like truncation,
pattern matching, etc. ?

 

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kayton Sapale
Sent: Monday, June 29, 2009 9:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Calling non-extension numbers issue

 

That's the strange thing.  Nothing shows when monitoring the service in
debug.  On the phone, however, I do see a "connection time-out" error.  I
guess this might indicate that the device is attempting to connect to the
service in a way different from when just dialing an extension?


Geraint Lee wrote: 

I have used an nokia n95 with asterisk without any problems (except for the
actual phone deciding to restart itself every few hours - but that's nothing
new with nokias!)

Are you getting anything on the CLI that might point you in the right
direction when the call is attempted?

CHeers

2009/6/29 Kayton Sapale <ksapale at speartek.com>

Hi everyone,

This is my first post, so apologies if I have not included all details
about the issue.  I am using a Nokia e71 to connect to a corporate
asterisk server and am having issue with dialing.  I can dial all
extensions and receive all types of incoming calls.  I cannot however,
dial local phone numbers.  When putting the service into debug, it
appears that the device does not enter into configuration when
attempting to dial numbers that are not extensions.

The assumption being made here is that the device is the issue, as other
devices - softphones, cell phones and other internet phones - do not
have this same issue.  Has anyone had similar issues and some guidance
on where to find a solution.  Our admin and I are both searching for
solutions, as we are both stuck on the problem.

We are currently running asterisk version 1.4.18.1

Thanks!


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