[asterisk-users] Calling non-extension numbers issue

Kayton Sapale ksapale at speartek.com
Mon Jun 29 10:18:39 CDT 2009


I tried the following:

17706743900
97706743900

On both, I receive the same timeout message.  I also tried with 
different numbers as well, just to give a try, same results.  Just for 
giggles, I tried:

_7706743900

When trying this, I get a "Address not in use" message, which I think 
means that the number is interpreted as an extension, which is not 
configured.


Danny Nicholas wrote:
>
> Your pattern appears to be set up in anticipation of a leading digit.  
> What happens if you dial either 17706743900 or 97706743900?
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Kayton 
> Sapale
> *Sent:* Monday, June 29, 2009 9:58 AM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] Calling non-extension numbers issue
>
>  
>
> This is the configured pattern for local calls - "_NXXNXXXXXX"
>
> When I dial a local number from the device, I dial a number like 
> "7706743900" and select internet call.  Does what I dial not match the 
> pattern?
>
>
> Danny Nicholas wrote:
>
> IMO, it is indeed connecting differently.  When you dial an extension, 
> say 1000, you get a "match" connection.  When you dial the local 
> number, you go to a different segment of the dialplan.  You say that 
> other softphones connect to local numbers correctly; have you checked 
> things like truncation, pattern matching, etc. ?
>
>  
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com 
> <mailto:asterisk-users-bounces at lists.digium.com> 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Kayton 
> Sapale
> *Sent:* Monday, June 29, 2009 9:35 AM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] Calling non-extension numbers issue
>
>  
>
> That's the strange thing.  Nothing shows when monitoring the service 
> in debug.  On the phone, however, I do see a "connection time-out" 
> error.  I guess this might indicate that the device is attempting to 
> connect to the service in a way different from when just dialing an 
> extension?
>
>
> Geraint Lee wrote:
>
> I have used an nokia n95 with asterisk without any problems (except 
> for the actual phone deciding to restart itself every few hours - but 
> that's nothing new with nokias!)
>
> Are you getting anything on the CLI that might point you in the right 
> direction when the call is attempted?
>
> CHeers
>
> 2009/6/29 Kayton Sapale <ksapale at speartek.com 
> <mailto:ksapale at speartek.com>>
>
> Hi everyone,
>
> This is my first post, so apologies if I have not included all details
> about the issue.  I am using a Nokia e71 to connect to a corporate
> asterisk server and am having issue with dialing.  I can dial all
> extensions and receive all types of incoming calls.  I cannot however,
> dial local phone numbers.  When putting the service into debug, it
> appears that the device does not enter into configuration when
> attempting to dial numbers that are not extensions.
>
> The assumption being made here is that the device is the issue, as other
> devices - softphones, cell phones and other internet phones - do not
> have this same issue.  Has anyone had similar issues and some guidance
> on where to find a solution.  Our admin and I are both searching for
> solutions, as we are both stuck on the problem.
>
> We are currently running asterisk version 1.4.18.1
>
> Thanks!
>
>
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>  
>  
>  
>
>
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