[asterisk-users] Call recording in - out

[Joao Gomes Pereira]

Hello
I did as you told me, but the problem remains.
Im using Asterisk 1.2.x

and this is my config:

queues.conf -------------------------------------

[general]
persistentmembers = no


[queue_1]

persistentmembers = no
monitor-format=wav
monitor-join=yes
monitor-type=MixMonitor

wrapuptime=3
timeout=15
strategy=roundrobin
retry=5
queue-youarenext=
queue-thereare=
queue-thankyou=
queue-callswaiting=
member => Agent/600
member => Agent/601


agents.conf -----------------------------------------

[general]
persistentagents=no

[agents]

updatecdr=no


custom_beep=beep
group=1
wrapuptime=19
ackcall=no
musiconhold => music
group=1

agent => 600,1234,Jose
agent => 601,1234,Maria


The calls are recorded....but always produces 2 separated files, with 
"in" and "out".
What could be missing?
Do I need to create a line in crontab to mix the 2 files?
Thanks
regards
Joao Pereira



Kurian Thayil wrote:
> Hi,
>
> I had similar issue which happened when record option was mentioned in
> both agents.conf and queues.conf. When I commented the recordagentcalls
> option in agents.conf, it started to work. Mention the monitor option
> only in the queues.conf file. Do try.
>
> Regards,
>
> Kurian Thayil.
>
> On Sun, 2009-06-07 at 17:51 +0100, Joao Gomes Pereira wrote:
>   
>> Hello to all
>> I'm trying to record the calls going to my queues, but asterisk creates 
>> 2 files, one with the inbound and another with the outbound sound.
>> I know Sox should mix the 2 files automatically in the end, but this 
>> isn't happening.
>> I have sox installed in my server.
>>
>> How can I force Sox to mix the files?
>> Here is my config:
>>
>>
>> queues.conf-----------------------------
>>
>> [general]
>> persistentmembers = no
>> monitor-format=wav
>> monitor-join=yes
>> monitor-type=mixmonitor
>>
>>
>>
>> [queue_1]
>>
>> persistentmembers = no
>> monitor-format=wav
>> monitor-join=yes
>> monitor-type=mixmonitor
>>
>>
>> wrapuptime=3
>> timeout=15
>> strategy=roundrobin
>> retry=5
>> member => Agent/600
>> member => Agent/601
>>
>> agents.conf-----------------------------
>>
>>
>> [general]
>> persistentagents=no
>>
>> [agents]
>>
>> updatecdr=no
>>
>> recordagentcalls=yes
>> recordformat=wav
>> monitor-join=yes
>> savecallsin=/var/www/html/recordings/
>>
>> custom_beep=beep
>> group=1
>> wrapuptime=19
>> ackcall=no
>> group=1
>>
>> agent => 600,1234,Jose
>> agent => 601,1234,Maria
>>
>>
>>
>> Thanks
>> Regards
>> Joao Pereira
>>
>>     


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Joao Gomes Pereira
www.startel.pt
+351 304500650
sip: gomespereira at startel.pt