[asterisk-users] Call recording in - out

[Kurian Thayil]

Hi,

I had similar issue which happened when record option was mentioned in
both agents.conf and queues.conf. When I commented the recordagentcalls
option in agents.conf, it started to work. Mention the monitor option
only in the queues.conf file. Do try.

Regards,

Kurian Thayil.

On Sun, 2009-06-07 at 17:51 +0100, Joao Gomes Pereira wrote:
> Hello to all
> I'm trying to record the calls going to my queues, but asterisk creates 
> 2 files, one with the inbound and another with the outbound sound.
> I know Sox should mix the 2 files automatically in the end, but this 
> isn't happening.
> I have sox installed in my server.
> 
> How can I force Sox to mix the files?
> Here is my config:
> 
> 
> queues.conf-----------------------------
> 
> [general]
> persistentmembers = no
> monitor-format=wav
> monitor-join=yes
> monitor-type=mixmonitor
> 
> 
> 
> [queue_1]
> 
> persistentmembers = no
> monitor-format=wav
> monitor-join=yes
> monitor-type=mixmonitor
> 
> 
> wrapuptime=3
> timeout=15
> strategy=roundrobin
> retry=5
> member => Agent/600
> member => Agent/601
> 
> agents.conf-----------------------------
> 
> 
> [general]
> persistentagents=no
> 
> [agents]
> 
> updatecdr=no
> 
> recordagentcalls=yes
> recordformat=wav
> monitor-join=yes
> savecallsin=/var/www/html/recordings/
> 
> custom_beep=beep
> group=1
> wrapuptime=19
> ackcall=no
> group=1
> 
> agent => 600,1234,Jose
> agent => 601,1234,Maria
> 
> 
> 
> Thanks
> Regards
> Joao Pereira
> 
-- 
Kurian Mathew Thayil.
(GPG KeyID: E232394F)
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