[asterisk-users] Grandstream 2010 and blinky lights

[Andrew Thomas]

The quick answer is 'no'.

It is not currently possible to monitor 'hints' for Agents - as an Agent
never actually dials out (the device does).

Even exten => 1234,hint,Agent/1234 won't work - as the 'core show hints'
will show the agent as 'notinuse' when they can be.

There are ways around it (I used a mixture of php and mysql) - but even
these are not ideal (especially if you have a large dial plan). 

Clue : exten 1234,hint,SIP/ABC works - you just need to change the ABC
bit every time an agent logs in our out.

This then gives you the lovely job of lighting any MWI lamps for that
user as well.  Oh the joys of Asterisk and hotdesking!

HTH
	 	
Andrew Thomas
Technical Services Manager
DataVox Ltd
Saddleworth Business Centre
Huddersfield Road
Delph, Oldham
OL3 5DF 	
	
 	  	

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Julian
Lyndon-Smith
Sent: 02 July 2009 17:34
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Grandstream 2010 and blinky lights

I am using 1.4, and have the above device, and it worked really well 
with monitoring 18 "hints" aka devices.

Now, I've moved us to a hotdesking paradigm where the user is the 
"extension" not the device. IOW if I dial 1234, I will get user 1234 
(who happens to log on to device ABC today, and DEF tomorrow).

Can I make the GXP monitor user 1234, not extension 1234 ?

Julian

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
______________________________________________________________________

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users