[asterisk-users] TAPI and Asterisk

[Matt Watson]

There is a Digium solution to this as well...

Digium recently acquired snap-a-number and has put own their own version of
it already called "Asterisk Desktop Assistant"

It does exactly what you are looking for plus some more... Information is
still a little scarce since it is pretty new, but there is some limited
information as well as some manuals that should give you enough information
to get it going (its actually very easy).


http://forums.digium.com/index.php?c=8&sid=0a71abedc29238acee530a0461c914b0

Oh yeah, its also free (as in beer).  Though I am not clear if its going to
stay that way or not... But I haven;t seen anything that would indicate
otherwise.


--
Matt Watson


On 30/01/09 11:11 AM, "Jeff LaCoursiere" <jeff at jeff.net> wrote:

> 
> Following up my own thread, I am kicking myself for quickly posting
> without doing a bit of research.  Apparently (no surprise) this
> integration of Outlook and Asterisk is very old news, and there are many
> projects out there.  Anyone dealt with Thirdlane?
> 
> http://www.thirdlane.com/products/thirdlane-dialer
> 
> This seems to be just the ticket...
> 
> Cheers,
> 
> j
> 
> On Fri, 30 Jan 2009, Jeff LaCoursiere wrote:
> 
>> 
>> Funny how a topic will come up that you have never dealt with before, and
>> suddenly it comes up from multiple directions at the same time.  I was
>> recently involved in a meeting where TAPI (which I understand only
>> vaguely) was proposed as way to link a custom application to Asterisk for
>> outbound and inbound call processing, much like SugarCRM and probably
>> others are doing.
>> 
>> Today I was asked by an existing client if I knew a way to synch their
>> mobile device contacts with the system in some way so that they would have
>> quick access to speed dial or otherwise call up a personal directory on
>> their (Polycom) phones that could be synched in this manner.
>> 
>> It struck me that the Polycom directory interface is a bit kludgy for such
>> things, having no search capability and no sorting capability once loaded
>> that I am aware of.  Given the meeting last week it seems that a more
>> elegant solution would be to link Outlook itself with Asterisk, so "right
>> clicking" a contact makes it possible to launch an outbound call.  That
>> would take care of integrating a WHOLE LOT of devices, as (sadly) the MS
>> contact database would be the go-between that all of these devices synch
>> with in one way or another already.
>> 
>> Is TAPI the right protocol to investigate for this purpose?  Would
>> something like Fonality's HUD software bridge this gap?  Has this
>> wheel already been invented?
>> 
>> Hoping for some thoughts!
>> 
>> Cheers,
>> 
>> j
>> 
>> _______________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> 
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>> 
> 
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users