[asterisk-users] (Fwd) New problem: "They disconnect your service for no reason

[C F]

While I agree its better on the biz list, we do need some humor at the
end of business day.

On Thu, Jan 22, 2009 at 1:36 PM, Alex Balashov
<abalashov at evaristesys.com> wrote:
> True, better to keep it on the -biz list.
>
> But there is such a thing as exceptional fraud.
>
> I wouldn't have minded if someone posted about Bernie Madoff to
> capital-users.
>
> Jeff LaCoursiere wrote:
>
>> No, I really mean it.  This list is busy enough with on-topic
>> conversations.  If I wanted to hear rants about service providers I would
>> subscribe to *-biz.  Good lord the net is *full* of crappy service
>> providers and frauds.  The last thing we need is for members to believe it
>> is their duty to inform this list of bad service.
>>
>> j
>>
>> On Thu, 22 Jan 2009, Alex Balashov wrote:
>>
>>> Au contraire.
>>>
>>> Jeff LaCoursiere wrote:
>>>
>>>> This is *really* not the place for this...
>>>>
>>>> On Thu, 22 Jan 2009, Andrew Joakimsen wrote:
>>>>
>>>>> On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala <rehan at supertec.com> wrote:
>>>>>> Your service is still up and working,
>>>>> Because Suzanne Bowen has better judgment than you.
>>>>>
>>>>>
>>>>>> You did charge back on the payment to us,
>>>>> That is correct. There is $86 balance in my account I did not expect
>>>>> to get back by just asking for it.
>>>>>
>>>>>
>>>>>> We are being nice to you and you do not understand the meaning of nice?
>>>>> Your actions are not nice. You threaten to cut off service if a
>>>>> customer discusses issues... issues which you were actually given
>>>>> plenty of time to solve... in public. Like I said in my other post,
>>>>> can you imagine Level3, Global Crossing, AT&T or Verizon doing that?
>>>>> Why don't you spend time correcting the flaws in your service, instead
>>>>> of policing the internet for people talking "bad" about your service?
>>>>> I am not even making this up, I posting FACTS, not lies like you and
>>>>> your employees posted in my tickets.
>>>>>
>>>>>> What is wrong with you ?
>>>>> If you didn't know, I have too much free time. You don't mess with me
>>>>> because I have plenty of time to mess back with you. I will not be
>>>>> done until every person that uses VoIP knows how terrible your service
>>>>> is.
>>>>>
>>>>>
>>>>>> Do you want me to really close it up ?
>>>>> Yes, as we discussed with Suzanne, the service will be "closed up" on
>>>>> 28th February, 2009 at 5:00 CT. Or are you going to change your mind
>>>>> again?
>>>>>
>>>>>> FYI I do not have a problem in you complaining to me, you can complain a million time, and
>>>>>> you will get result, it is your public posting about the problem and discussing with people who
>>>>>> do not undertand the issue is the reason we can not do business with you.
>>>>> I did not get results waiting almost a month for the feature to get
>>>>> fixed.  The provider I use now we had an issue. I reported it
>>>>> yesterday, within 5 minutes they confirmed there is an issue. Within 1
>>>>> hour they had resolved the issue with their upstream provider. THAT is
>>>>> how you provide good service. There is an issue, I am not going to go
>>>>> around talking bad about you. But there is an issue, you deny there is
>>>>> an issue, and you take a month.. then I will talk bad about you
>>>>> because you do not care about the customer. Sorry, it's true. If you
>>>>> told me that you found a programming issue (which is what I think the
>>>>> problem is) and that you programmers will fix it in the next release,
>>>>> I can understand that answer and have patience. But to be told
>>>>> multiple times that "everything is working" when that is not true, I
>>>>> can not deal with lies.
>>>>>
>>>>> _______________________________________________
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>>>>>
>>>> _______________________________________________
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>>>
>>> --
>>> Alex Balashov
>>> Evariste Systems
>>> Web    : http://www.evaristesys.com/
>>> Tel    : (+1) (678) 954-0670
>>> Direct : (+1) (678) 954-0671
>>> Mobile : (+1) (678) 237-1775
>>>
>>> _______________________________________________
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>>>
>>
>> _______________________________________________
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>>
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>
>
> --
> Alex Balashov
> Evariste Systems
> Web    : http://www.evaristesys.com/
> Tel    : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (678) 237-1775
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>