[asterisk-users] (Fwd) New problem: "They disconnect your service for no reason

[Alex Balashov]

True, better to keep it on the -biz list.

But there is such a thing as exceptional fraud.

I wouldn't have minded if someone posted about Bernie Madoff to 
capital-users.

Jeff LaCoursiere wrote:

> No, I really mean it.  This list is busy enough with on-topic 
> conversations.  If I wanted to hear rants about service providers I would 
> subscribe to *-biz.  Good lord the net is *full* of crappy service 
> providers and frauds.  The last thing we need is for members to believe it 
> is their duty to inform this list of bad service.
> 
> j
> 
> On Thu, 22 Jan 2009, Alex Balashov wrote:
> 
>> Au contraire.
>>
>> Jeff LaCoursiere wrote:
>>
>>> This is *really* not the place for this...
>>>
>>> On Thu, 22 Jan 2009, Andrew Joakimsen wrote:
>>>
>>>> On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala <rehan at supertec.com> wrote:
>>>>> Your service is still up and working,
>>>> Because Suzanne Bowen has better judgment than you.
>>>>
>>>>
>>>>> You did charge back on the payment to us,
>>>> That is correct. There is $86 balance in my account I did not expect
>>>> to get back by just asking for it.
>>>>
>>>>
>>>>> We are being nice to you and you do not understand the meaning of nice?
>>>> Your actions are not nice. You threaten to cut off service if a
>>>> customer discusses issues... issues which you were actually given
>>>> plenty of time to solve... in public. Like I said in my other post,
>>>> can you imagine Level3, Global Crossing, AT&T or Verizon doing that?
>>>> Why don't you spend time correcting the flaws in your service, instead
>>>> of policing the internet for people talking "bad" about your service?
>>>> I am not even making this up, I posting FACTS, not lies like you and
>>>> your employees posted in my tickets.
>>>>
>>>>> What is wrong with you ?
>>>> If you didn't know, I have too much free time. You don't mess with me
>>>> because I have plenty of time to mess back with you. I will not be
>>>> done until every person that uses VoIP knows how terrible your service
>>>> is.
>>>>
>>>>
>>>>> Do you want me to really close it up ?
>>>> Yes, as we discussed with Suzanne, the service will be "closed up" on
>>>> 28th February, 2009 at 5:00 CT. Or are you going to change your mind
>>>> again?
>>>>
>>>>> FYI I do not have a problem in you complaining to me, you can complain a million time, and
>>>>> you will get result, it is your public posting about the problem and discussing with people who
>>>>> do not undertand the issue is the reason we can not do business with you.
>>>> I did not get results waiting almost a month for the feature to get
>>>> fixed.  The provider I use now we had an issue. I reported it
>>>> yesterday, within 5 minutes they confirmed there is an issue. Within 1
>>>> hour they had resolved the issue with their upstream provider. THAT is
>>>> how you provide good service. There is an issue, I am not going to go
>>>> around talking bad about you. But there is an issue, you deny there is
>>>> an issue, and you take a month.. then I will talk bad about you
>>>> because you do not care about the customer. Sorry, it's true. If you
>>>> told me that you found a programming issue (which is what I think the
>>>> problem is) and that you programmers will fix it in the next release,
>>>> I can understand that answer and have patience. But to be told
>>>> multiple times that "everything is working" when that is not true, I
>>>> can not deal with lies.
>>>>
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>> -- 
>> Alex Balashov
>> Evariste Systems
>> Web    : http://www.evaristesys.com/
>> Tel    : (+1) (678) 954-0670
>> Direct : (+1) (678) 954-0671
>> Mobile : (+1) (678) 237-1775
>>
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> 
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-- 
Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775