[asterisk-users] caller ID - handle_request_invite: Failed to authenticate user

[Joseph]

We have a caller ID from our phone provider "Shaw Cable" (digital phone) and it was working OK until recently.
I get an error:

WARNING[6769]: chan_sip.c:8553 check_auth: username mismatch, have <4>, digest has <pstn-4444>
NOTICE[6769]: chan_sip.c:14316 handle_request_invite: Failed to authenticate user THELMA 
<sip:7804789998 at 10.10.0.103>;tag=50e17675d59121c4o1

at this point call fails, it is not being passed through to asterisk.

I'm using Linksys 3102, PSTN answer delay is set to 3sec. to allow for caller ID to pass through.
When I decrease timing to 1sec. or eliminate it 0sec the call goes through but there is no caller ID being forwarded.

It was working OK for a while.  So I'm not sure if Shaw Cable have upgraded something on their 
digital phone or there is a problem with asterisk/

<4> is a Line1
<pstn-4444> is PSTN Line

-- 
#Joseph
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