[asterisk-users] Agents, Queues and logon/logoff

Danny Nicholas danny at debsinc.com
Mon Jan 5 16:52:28 CST 2009


Yes, but if you do, you will lose it in a future upgrade (if that matters to
you).

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Pedram M
Sent: Monday, January 05, 2009 4:41 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Agents, Queues and logon/logoff

 

Ariel,

You can still use it eventhough it is deprecated.

Read up on the following:

http://www.voip-info.org/wiki-Asterisk+call+queues
http://www.voip-info.org/wiki-Asterisk+agents
http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin
http://www.orderlyq.com/asteriskqueues.html

Regards,
Pedram



On Mon, Jan 5, 2009 at 2:27 PM, Ariel Dorfman <adorfman at indurasystems.com>
wrote:

i have done some research, but there says that i can use a function called
AgentCallbackLogin, but it is deprecated in my system and i cant use it
regards


>Ariel Dorfman a écrit :
>>
>> Hi all
>>
>> This is my first post.
>>
>> As the subject says, I need to implement on my call center the Agent
>> functionality, son the agents could logon  and logoff to the queue
>>
>> How can I do this configuration? Or where can I read some info about it
>>
>> Regards
>>
>> Ariel
>>
>
>To quote a forum reply i've seen today:
>
>"It could easily be done.. Have you done any research on this, to have a
>go at it? Rather than us handing you the answer?"
>
>You could try reading the "asterisk the futur of telephony" O'REILLY
>book (which is freely available), and/or the more or less offical
>asterisk wiki
>    http://www.voip-info.org/wiki/view/Asterisk
>
>
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