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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Yes, but if you do, you will lose it in a
future upgrade (if that matters to you).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Pedram M<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, January 05, 2009
4:41 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Users Mailing List -
Non-Commercial Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Agents, Queues and logon/logoff</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Ariel,<br>
<br>
You can still use it eventhough it is deprecated.<br>
<br>
Read up on the following:<br>
<br>
<a href="http://www.voip-info.org/wiki-Asterisk+call+queues">http://www.voip-info.org/wiki-Asterisk+call+queues</a><br>
<a href="http://www.voip-info.org/wiki-Asterisk+agents">http://www.voip-info.org/wiki-Asterisk+agents</a><br>
<a href="http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin">http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin</a><br>
<a href="http://www.orderlyq.com/asteriskqueues.html">http://www.orderlyq.com/asteriskqueues.html</a><br>
<br>
Regards,<br>
Pedram<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Mon, Jan 5, 2009 at 2:27 PM, Ariel Dorfman <<a
href="mailto:adorfman@indurasystems.com">adorfman@indurasystems.com</a>>
wrote:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>i have done some research, but there says that i can use a function
called AgentCallbackLogin, but it is deprecated in my system and i cant use it<br>
regards<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
>Ariel Dorfman a écrit :<br>
>><br>
>> Hi all<br>
>><br>
>> This is my first post.<br>
>><br>
>> As the subject says, I need to implement on my call center the Agent<br>
>> functionality, son the agents could logon and logoff to the
queue<br>
>><br>
>> How can I do this configuration? Or where can I read some info about
it<br>
>><br>
>> Regards<br>
>><br>
>> Ariel<br>
>><br>
><br>
>To quote a forum reply i've seen today:<br>
><br>
>"It could easily be done.. Have you done any research on this, to have
a<br>
>go at it? Rather than us handing you the answer?"<br>
><br>
>You could try reading the "asterisk the futur of telephony"
O'REILLY<br>
>book (which is freely available), and/or the more or less offical<br>
>asterisk wiki<br>
> <a href="http://www.voip-info.org/wiki/view/Asterisk"
target="_blank">http://www.voip-info.org/wiki/view/Asterisk</a><br>
><br>
><br>
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