[asterisk-users] ACD, call barge, recording

Lee, John (Sydney) John.Lee at compuware.com
Wed Aug 26 00:30:57 CDT 2009


>  1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ?
You can (and it is better to) write your own code in Asterisk.

>  2) How call barging can set up in asterisk ?
There is a zap barge cmd - not sure if this is what you want.

> 3) How call recording can set up in asterisk?
You can set up one-touch recording pretty easily.

Please check voip-info.org



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