[asterisk-users] Asterisk Autodialer

Sanjoy Rath sanjoy_rath at hotmail.com
Tue Aug 25 12:25:03 CDT 2009


I would prefer to use AMI. Let me start looking into AMI. I would like to include functionalities like upload numbers to call from an interface, i want reports back numbers called, setup call time etc. Let me look up AMI. Thanks Alex for the info.

From: abalashov at evaristesys.com
To: asterisk-users at lists.digium.com
Date: Tue, 25 Aug 2009 12:46:41 -0400
CC: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Asterisk Autodialer

AMI is definitely the more sophisticated and less naive way to overcome these problems, and will definitely provide the maximum level of event feedback and call control possible.  Call files are a much more "fire and forget" strategy, and getting pacing and overdial ratio right is a lot harder with them.
But managing it all via AMI requires actual software work by someone who knows what they are doing with relatively low-level system programming, which is why the call file approach is favoured by users who just want it quick and dirty, with no regard for quality and no interest in robust implementation.

--Sent from mobile device
On Aug 25, 2009, at 12:34 PM, "Danny Nicholas" <danny at debsinc.com> wrote:















That would be a qualified yes.  The
problem you will face is this;  Say you want to do 1000 calls and you have 25
lines you can use.  If you dump all 1000 calls into
/var/spool/asterisk/outgoing at once, asterisk will try to process all 1000 at
once, which will lead to some problems.   The way to accommodate this is to “plan”
your calls in such a way as they can process in groups.  Let’s say that you
expect each automated call to take 3 minutes.  You could set up a job to
release 25 files every 3 minutes to /v/s/a/o and would mostly be running well. 
Of course some calls will last longer and some shorter, but pbx_spool will take
care of that easily as long as the load isn’t too great.  You could even do
30-35 calls to account for hangups, etc.

 









From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sanjoy Rath

Sent: Tuesday, August 25, 2009
11:23 AM

To: Asterisk-Users

Subject: Re: [asterisk-users]
Asterisk Autodialer



 

Hi Danny,



 





Thanks so much for your response. I have used call files
to autodial too. Can this be used for large volume calls? 





 





Thanks,





Sanjoy. 







From: danny at debsinc.com

To: asterisk-users at lists.digium.com

Date: Tue, 25 Aug 2009 11:07:04 -0500

Subject: Re: [asterisk-users] Asterisk Autodialer



Here is my .02;  There are basically
(but not only) two ways to “auto-dial” from asterisk.  You can use Asterisk
Manager or create a set of call files to use the pbx_spool function.  I’m
more familiar with the latter.  If you “dump” a set of call files,
Asterisk will try to do them all at once and respool them until it can satisfy
the request.  You can “help” by touching the files with a future date so *
will try to process them more smoothly.  There is a reasonably nice PERL
module called Asterisk::Outgoing, but you’ll have to tweak it to use the time
functionality.

 









From:
asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sanjoy Rath

Sent: Tuesday, August 25, 2009
10:48 AM

To: Asterisk-Users

Subject: Re: [asterisk-users]
Asterisk Autodialer



 

Alex,

 

You are right. My questions are probably wide open. I probably would
have more specific. Any help I get would be great; if not I will figure it out
myself :).

 

Steve, Geraint - It was kind of you both to respond back. Thanks guys for
your response.  :)

 

I am dCAP trained but just like anything else you do not get
everything/anything you want from there.

 

Anyways I checked VOIP-info.org the information there was pretty basic. I was
trying to get some more insight to this autodialer stuff. If there is something
I can take leverage of that will be great (because I do not want reinvent the
wheel) or else (as sadi before) I will figure out. 

 

Thanks,

Sanjoy.

 

> Date: Tue, 25 Aug 2009 11:24:36 -0400

> From: abalashov at evaristesys.com

> To: asterisk-users at lists.digium.com

> Subject: Re: [asterisk-users] Asterisk Autodialer

> 

> If you don't see why you are getting replies of this colour, you must 

> have an ingrained inability to understand what does and does not 

> constitute a question of a manageable scope. It must be sufficiently 

> narrow and specific in order to be realistically addressable in this 

> forum.

> 

> You can't just say, "Teach me everything there is to know about 

> automatic dialers." Nobody's going to do that.

> 

> Sanjoy Rath wrote:

> 

> > Thanks Steve for helpful reply. 

> > 

> > Cheers,

> > SR.

> > 

> >
------------------------------------------------------------------------

> > Date: Tue, 25 Aug 2009 10:26:37 -0400

> > From: stotaro at first-notification.com

> > To: asterisk-users at lists.digium.com

> > Subject: Re: [asterisk-users] Asterisk Autodialer

> > 

> > 

> > 

> > On Tue, Aug 25, 2009 at 10:04 AM, Sanjoy Rath
<sanjoy_rath at hotmail.com 

> > <mailto:sanjoy_rath at hotmail.com>> wrote:

> > 

> > Hello,

> > 

> > I am developing an asterisk autodialer. I am looking for the

> > following information:

> > 

> > 1. Detailed Configuration Documentation for Asterisk Autodialer

> > 2. Volume Testing Strategy

> > 3. Lessons Learnt from past Asterisk Autodialer configuration

> > 4. What are the different asterisk autodialer functionality that

> > have been implemented

> > 

> > Your response will be appreciated.

> > 

> > Thanks,

> > Sanjoy.

> > 

> > 

> > How are you developing anything when you are asking for not just tips


> > but EVERYTHING!

> > 

> > Hire a consultant or go to that nerdvittles article.

> > 

> > -- 

> > Thanks,

> > Steve Totaro

> > +18887771888 (Toll Free)

> > +12409381212 (Cell)

> > +12024369784 (Skype)

> > 

> >
------------------------------------------------------------------------

> > More storage. Better anti-spam and antivirus protection. Hotmail
makes 

> > it simple. <http://go.microsoft.com/?linkid=9671352>

> > 

> > 

> >
------------------------------------------------------------------------

> > 

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> 

> -- 

> Alex Balashov - Principal

> Evariste Systems

> Web : http://www.evaristesys.com/

> Tel : (+1) (678) 954-0670

> Direct : (+1) (678) 954-0671

> 

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