[asterisk-users] Asterisk Autodialer

Alex Balashov abalashov at evaristesys.com
Tue Aug 25 11:46:41 CDT 2009


AMI is definitely the more sophisticated and less naive way to  
overcome these problems, and will definitely provide the maximum level  
of event feedback and call control possible.  Call files are a much  
more "fire and forget" strategy, and getting pacing and overdial ratio  
right is a lot harder with them.

But managing it all via AMI requires actual software work by someone  
who knows what they are doing with relatively low-level system  
programming, which is why the call file approach is favoured by users  
who just want it quick and dirty, with no regard for quality and no  
interest in robust implementation.

--
Sent from mobile device

On Aug 25, 2009, at 12:34 PM, "Danny Nicholas" <danny at debsinc.com>  
wrote:

> That would be a qualified yes.  The problem you will face is this;   
> Say you want to do 1000 calls and you have 25 lines you can use.  If  
> you dump all 1000 calls into /var/spool/asterisk/outgoing at once,  
> asterisk will try to process all 1000 at once, which will lead to  
> some problems.   The way to accommodate this is to “plan” your calls 
>  in such a way as they can process in groups.  Let’s say that you ex 
> pect each automated call to take 3 minutes.  You could set up a job  
> to release 25 files every 3 minutes to /v/s/a/o and would mostly be  
> running well.  Of course some calls will last longer and some shorte 
> r, but pbx_spool will take care of that easily as long as the load i 
> sn’t too great.  You could even do 30-35 calls to account for hangup 
> s, etc.
>
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- 
> bounces at lists.digium.com] On Behalf Of Sanjoy Rath
> Sent: Tuesday, August 25, 2009 11:23 AM
> To: Asterisk-Users
> Subject: Re: [asterisk-users] Asterisk Autodialer
>
> Hi Danny,
>
> Thanks so much for your response. I have used call files to autodial  
> too. Can this be used for large volume calls?
>
> Thanks,
> Sanjoy.
>
> From: danny at debsinc.com
> To: asterisk-users at lists.digium.com
> Date: Tue, 25 Aug 2009 11:07:04 -0500
> Subject: Re: [asterisk-users] Asterisk Autodialer
>
> Here is my .02;  There are basically (but not only) two ways to “aut 
> o-dial” from asterisk.  You can use Asterisk Manager or create a set 
>  of call files to use the pbx_spool function.  I’m more familiar wit 
> h the latter.  If you “dump” a set of call files, Asterisk will try  
> to do them all at once and respool them until it can satisfy the req 
> uest.  You can “help” by touching the files with a future date so *  
> will try to process them more smoothly.  There is a reasonably nice  
> PERL module called Asterisk::Outgoing, but you’ll have to tweak it t 
> o use the time functionality.
>
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- 
> bounces at lists.digium.com] On Behalf Of Sanjoy Rath
> Sent: Tuesday, August 25, 2009 10:48 AM
> To: Asterisk-Users
> Subject: Re: [asterisk-users] Asterisk Autodialer
>
> Alex,
>
> You are right. My questions are probably wide open. I probably would  
> have more specific. Any help I get would be great; if not I will  
> figure it out myself :).
>
> Steve, Geraint - It was kind of you both to respond back. Thanks  
> guys for your response.  :)
>
> I am dCAP trained but just like anything else you do not get  
> everything/anything you want from there.
>
> Anyways I checked VOIP-info.org the information there was pretty  
> basic. I was trying to get some more insight to this autodialer  
> stuff. If there is something I can take leverage of that will be  
> great (because I do not want reinvent the wheel) or else (as sadi  
> before) I will figure out.
>
> Thanks,
> Sanjoy.
>
> > Date: Tue, 25 Aug 2009 11:24:36 -0400
> > From: abalashov at evaristesys.com
> > To: asterisk-users at lists.digium.com
> > Subject: Re: [asterisk-users] Asterisk Autodialer
> >
> > If you don't see why you are getting replies of this colour, you  
> must
> > have an ingrained inability to understand what does and does not
> > constitute a question of a manageable scope. It must be sufficiently
> > narrow and specific in order to be realistically addressable in this
> > forum.
> >
> > You can't just say, "Teach me everything there is to know about
> > automatic dialers." Nobody's going to do that.
> >
> > Sanjoy Rath wrote:
> >
> > > Thanks Steve for helpful reply.
> > >
> > > Cheers,
> > > SR.
> > >
> > >  
> --- 
> ---------------------------------------------------------------------
> > > Date: Tue, 25 Aug 2009 10:26:37 -0400
> > > From: stotaro at first-notification.com
> > > To: asterisk-users at lists.digium.com
> > > Subject: Re: [asterisk-users] Asterisk Autodialer
> > >
> > >
> > >
> > > On Tue, Aug 25, 2009 at 10:04 AM, Sanjoy Rath <sanjoy_rath at hotmail.com
> > > <mailto:sanjoy_rath at hotmail.com>> wrote:
> > >
> > > Hello,
> > >
> > > I am developing an asterisk autodialer. I am looking for the
> > > following information:
> > >
> > > 1. Detailed Configuration Documentation for Asterisk Autodialer
> > > 2. Volume Testing Strategy
> > > 3. Lessons Learnt from past Asterisk Autodialer configuration
> > > 4. What are the different asterisk autodialer functionality that
> > > have been implemented
> > >
> > > Your response will be appreciated.
> > >
> > > Thanks,
> > > Sanjoy.
> > >
> > >
> > > How are you developing anything when you are asking for not just  
> tips
> > > but EVERYTHING!
> > >
> > > Hire a consultant or go to that nerdvittles article.
> > >
> > > --
> > > Thanks,
> > > Steve Totaro
> > > +18887771888 (Toll Free)
> > > +12409381212 (Cell)
> > > +12024369784 (Skype)
> > >
> > >  
> --- 
> ---------------------------------------------------------------------
> > > More storage. Better anti-spam and antivirus protection. Hotmail  
> makes
> > > it simple. <http://go.microsoft.com/?linkid=9671352>
> > >
> > >
> > >  
> --- 
> ---------------------------------------------------------------------
> > >
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> > --
> > Alex Balashov - Principal
> > Evariste Systems
> > Web : http://www.evaristesys.com/
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> > Direct : (+1) (678) 954-0671
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