[asterisk-users] A problem with recoding agents calls via monitor

[Hooman Peiro]

Thanks for your response cause I really need the answer of my problem,
yes I made a mysql database that cdr data is being saved there. but I
checked config files, there is no cdr_mysql.conf file cause we use cdr_odbc
file. in cdr_odbc there is not any setting for user field. we also set in
cdr_custom to put data in userfield but userfield is empty.

On Sun, Aug 16, 2009 at 9:01 AM, Hooman Peiro <hooman.peiro at gmail.com>wrote:

> Thanks for your response cause I really need the answer of my problem,
> yes I made a mysql database that cdr data is being saved there. but I
> checked config files, there is no cdr_mysql.conf file cause we use cdr_odbc
> file. in cdr_odbc there is not any setting for user field. we also set in
> cdr_custom to put data in userfield but userfield is empty.
>
> what should I do?
>
> thanks,
>
>  On Mon, Aug 10, 2009 at 6:30 PM, Miguel Molina <mmolina at millenium.com.co>wrote:
>
>> Hooman Peiro escribió:
>> > Hello everyone,
>> Hey
>> > I can not get the name of the recoding file of agents calls. I set
>> > agents.conf as following:
>> >
>> > ; Insert into CDR userfield a name of the the created recording
>> > ; By default it's turned off.
>> > createlink=yes
>> > ;
>> > as you can see I set createlink=yes so name of the recoding file
>> > should be inserted in userfield column of cdr. But it doesn't work.
>> > because the file is created but userfield is empty.
>> >
>> > Any solution to this problem is really appreciated. If you need more
>> > information you can ask me.
>> >
>> Are you storing the CDR in a database? What kind? Or are you checking
>> the plain CSV CDR file?
>>
>> Supposing that you have a MySQL backend, you should have the userfield=1
>> setting in cdr_mysql.conf to tell the backend to save the userfield of
>> the record.
>>
>> Cheers,
>>
>> --
>> Ing. Miguel Molina
>> Grupo de Tecnología
>> Millenium Phone Center
>>
>>
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