[asterisk-users] PRI problem [SOLVED]

Steven J. Douglas stevend at moij.biz
Sun Apr 12 22:09:06 CDT 2009


Thanks to all who replied. The problem was due to a faulty NTU box from 
the telco. It has been up for almost a week now without any downtime.

Regards,
Steve

Steven J. Douglas wrote:
> Thanks for the tip, Harry. I will try that when I have exhausted all 
> avenue. My problem is that if I upgrade to 1.4.24 and DAHDI, I'll break 
> other stuffs.
>
> In my current set up, the PRI did work for a long period of time (7 
> hours) before going into this unreliable mode (up and down). I'm getting 
> the telco technicians to check on this first because I believe the 
> problem comes from their side. During the few hours when it is working, 
> I am able to make and receive calls. So I don't think the issue lies 
> with Asterisk.
>
> Regards,
> Steve
>
> Harry Vangberg wrote:
>   
>> I had the exact same problem and errors some time ago (search the
>> archives for "PRI dropping #2") using Asterisk 1.4.18, Zaptel and a
>> Digium TE121. I tried all kind of things, had telco technicians come
>> out and whatnot. The solution was two-folded - 1) I reinstalled my
>> server, 2) I updated to Asterisk 1.4.24, replaced Zaptel with latest
>> DAHDI. In the DAHDI case I even had to use latest Subversion revision
>> due to some bug (but that was related to the TE121-cards I think).
>> Since then I haven't had any issues at all, so consider updating
>> Asterisk and Zaptel->DAHDI
>>
>> 2009/3/31 Steven J. Douglas <stevend at moij.biz>:
>>   
>>     
>>> Hi Brandon,
>>>
>>> When using the current straight cable, it sometimes worked i.e. I can
>>> make calls from the PSTN into the asterisk. Do you still think that I
>>> should try a crossover cable? Thanks.
>>>
>>> Regards,
>>> Steve.
>>>
>>> Brandon B. wrote:
>>>     
>>>       
>>>> Try a T1 crossover cable:
>>>>
>>>>     http://www.voip-info.org/wiki/view/crossover+T1+cable
>>>>
>>>> On Tue, Mar 31, 2009 at 12:37 AM, Steven J. Douglas <stevend at moij.biz
>>>> <mailto:stevend at moij.biz>> wrote:
>>>>
>>>>     Hi guys,
>>>>
>>>>     I've been trying to get my ISDN-10 line up for the past few days, but
>>>>     its been going up and down. I am using  OpenVox  D110P  card  on
>>>>     asterisk version 1.4.21. It seems to me like a cable problem. I tried
>>>>     using Ethernet straight cable (12, 45, 36, 78) and also a "straight"
>>>>     cable where the twisted pairs are on 12, 34, 56 and 78. The problem
>>>>     remains the same.
>>>>
>>>>     /*etc/zaptel.conf*
>>>>     loadzone=sg
>>>>     defaultzone=sg
>>>>
>>>>     # PRI Span
>>>>     span=1,1,0,ccs,hdb3,crc4
>>>>     bchan=1-15
>>>>     dchan=16
>>>>     bchan=17-31
>>>>
>>>>
>>>>     */etc/asterisk/zapata.conf*
>>>>     language=en
>>>>     progzone=sg
>>>>     musiconhold=default
>>>>
>>>>     ; PRI Set Up
>>>>     context=inbound-pri1
>>>>     switchtype=euroisdn
>>>>     signalling=pri_cpe
>>>>     pridialplan=national
>>>>     overlapdial=yes
>>>>     immediate=no
>>>>     faxdetect=both
>>>>     overlapdial=no
>>>>     usecallerid=yes
>>>>     usecallingpres=yes
>>>>     callerid=asreceived
>>>>     group=9
>>>>     channel => 1-15
>>>>     channel => 17-31
>>>>
>>>>
>>>>     The following are the messages that keep repeating.
>>>>
>>>>      == Primary D-Channel on span 1 down
>>>>     Mar 31 14:34:05 WARNING[2361]: chan_zap.c:2682 pri_find_dchan: No
>>>>     D-channels available!  Using Primary channel 16 as D-channel anyway!
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 1
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 2
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 3
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 4
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 5
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 6
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 7
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 8
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 9
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 10
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 11
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 12
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 13
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 14
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 15
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 17
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 18
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 19
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 20
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 21
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 22
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 23
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 24
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 25
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 26
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 27
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 28
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 29
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 30
>>>>     Mar 31 14:34:07 NOTICE[2362]: chan_zap.c:6880 handle_init_event: Alarm
>>>>     cleared on channel 31
>>>>     Mar 31 14:34:07 NOTICE[2361]: chan_zap.c:9112 pri_dchannel: PRI got
>>>>     event: No more alarm (5) on Primary D-channel of span 1
>>>>      == Primary D-Channel on span 1 up
>>>>      == Restart on requested on entire span 1
>>>>     Mar 31 14:34:08 NOTICE[2361]: chan_zap.c:9112 pri_dchannel: PRI got
>>>>     event: HDLC Abort (6) on Primary D-channel of span 1
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 1: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 2: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 3: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 4: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 5: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 6: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 7: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 8: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 9: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 10: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 11: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 12: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 13: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 14: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 15: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 17: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 18: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 19: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 20: Red Alarm
>>>>     Mar 31 14:34:08 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 21: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 22: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 23: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 24: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 25: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 26: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 27: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 28: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 29: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 30: Red Alarm
>>>>     Mar 31 14:34:09 WARNING[2362]: chan_zap.c:6899 handle_init_event:
>>>>     Detected alarm on channel 31: Red Alarm
>>>>     Mar 31 14:34:09 NOTICE[2361]: chan_zap.c:9112 pri_dchannel: PRI got
>>>>     event: Alarm (4) on Primary D-channel of span 1
>>>>     Mar 31 14:34:09 WARNING[2361]: chan_zap.c:2682 pri_find_dchan: No
>>>>     D-channels available!  Using Primary channel 16 as D-channel anyway!
>>>>      == Primary D-Channel on span 1 down
>>>>
>>>>     Any help?
>>>>
>>>>     Regards,
>>>>     Steve
>>>>
>>>>
>>>>     _______________________________________________
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>>>>
>>>>       
>>>>         
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>>>     
>>>       
>
>
>
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