[asterisk-users] Question on Dynamic Queue and Agent
mark morreny
markmorreny at gmail.com
Fri Mar 28 13:19:36 CDT 2008
Dear Mark,
I did also populate members to the queue_member_table. The output of "show
queue" also tells me that Asterisk read the member info too. When I tried
to access the queue, it said"Unable to join queue 'Support'" What do you
think may have gone wrong? Also, how would I be able to add a login/logoff
function for the members in the queue? I could not get agentcallbacklogin
to work with realtime queue. Does it work?
Thank you so much for your help.
Thanks,
Mark
On Sat, Mar 29, 2008 at 1:49 AM, Mark Michelson <mmichelson at digium.com>
wrote:
> mark morreny wrote:
> > Dear Asterisk-User friends,
> >
> > After realtime queues are defined, how does it work with the agents?
> > There seems to be no db table for agents.
> >
> > If I can't define agents for the realtime queues in the db, how can
> > agent login/logoff be done?
> >
> > Thanks alot for your help.
> >
> > Thanks,
> > Mark
>
> There is a table for dynamic realtime queue members, called
> "queue_members" by
> default. If you are using Asterisk 1.4, this table should have a column
> for the
> queue to which that member belongs, the interface on which the member
> receives
> calls, the queue member's name, the member's penalty, and a boolean column
> for
> determining if the member is paused.
>
> Mark Michelson
>
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