[asterisk-users] Azurn International

[Dean Collins]

I haven't seen any demo's of the product yet but looks like an
interesting tool coming out of an Australian company called Azurn
International.

 

 

Australian technology company Azurn

International has developed a proprietary

online advertising marketing tool

which will be initially implemented by

ASX listed call center company UCMS.

The Azurn Merlin click-to-connect

technology allows website visitors to

contact a customer service person

via voice or video by clicking an icon

on a webpage or email. The web

based connection is free of charge

to the customer, who can choose to

be connected via their Internet phone,

mobile or landline. The service aims to

convert more web visitors into sales by

capturing potential customers during

their initial interest.

Azurn International CEO Ananda Rao,

says Merlin's ability to provide customers

with human interaction in real-time

and at no cost to the customer, will

deliver greater ROI.

Another feature of Merlin is that

once connected via the phone, businesses

can also share information and

collaborate with the caller by exchanging

relevant documents, forms and

contracts over the webpage while the

caller is connected.

 

Anyone know anything about them? Or can you confirm they are using
Asterisk?

One dissapointing point about their website is in the first two
paragraphs they mention the words proprietary and patented....a turn off
for anyone who has been around the block more than a few times.



Regards,

Dean Collins
dean at cognation.net 

+1-212-203-4357 (New York) 
+61-2-9016-5642 (Sydney)
http://www.Cognation.net <http://www.Cognation.net/profile> 

 

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