[asterisk-users] Asterisk as an IVR solution

[MFH]

 From what I can tell Read allows for a floating point input which uses 
ast_waitfordigit that accepts milliseconds as input.

Douglas Garstang wrote:
> Admittedly I have not used the ExternalIVR app. Is it any good?
>
> I'm not sure I agree that Asterisk is GOOD for building IVR's. Sure, 
> it can do it, but boy it is UGLY. There's also the fact that you can't 
> call Backgound() in a macro, which forces you to use Read() which 
> won't accept a timeout of <1s. There's no DTMF background detection 
> while playing SayDigits so you have to roll your own by calling an 
> external AGI and concatenating sound files. Yuck. By the time you code 
> in logic for handling timeouts and incorrect responses to menu's with 
> all the gotos and what-not, it turns into a god aweful mess.
>
> Sure, you can do it.
>
> Doug.
>
>
>
> ----- Original Message ----
> From: Steve Totaro <stotaro at totarotechnologies.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion 
> <asterisk-users at lists.digium.com>
> Sent: Thursday, July 10, 2008 10:37:55 AM
> Subject: Re: [asterisk-users] Asterisk as an IVR solution
>
>
>
> On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <mark at sixvoices.com 
> <mailto:mark at sixvoices.com>> wrote:
>
>     Hi.
>
>     We are building an application that will provide users with the
>     ability to call in and report an absence. The caller will have to
>     validate themselves and the call tree will be dynamic, based on
>     data in a MySQL database. We will have many customers, each
>     calling a separate phone number, each having a different call
>     tree. New customers will be added regularly and we do not want a
>     solution that requires extensive programming each time (the call
>     trees are different in subtle ways from each other).
>
>     Is Asterisk a great solution for this? If not do you know what
>     would? If so, we need someone to help us set it up, can you
>     suggest someone?
>
>     Thanks in advance. Best.
>
>     Mark
>
>
> Asterisk certainly is a great solution for this.  If you find you need 
> or want extra flexibility,  the external IVR app.  
> http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR
>
> Thanks,
> Steve Totaro
>
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