[asterisk-users] Asterisk for calling no of users

[Samir Ghodasara]

Hi ,

I am new user of asterisk.

here is my environment which is setup on Suse linux 10.0.

zaptel-1.4.11
libpri-1.4.7
asterisk-1.4.21.2
E1 Line.

and i have configured extension.conf,zapata.conf and able to make the
outgoing call from call files and originate command and incoming call also
working fine.

but accoring to our requiremnet most imporment thing is to get user msisdn
for billing and CDR generation.

1) when i trying to print MSISDN with ${CALLERID(num)},it is printing
sometimes msisdn(mobile no) and sometimes only blank.

2) I am using following command line to make call but it will try to connect
to channel 1 or any available channel .and if it will be busy it will not
try again and call files will keep trying to call customer even though
customer disconnect the call.
        originate Zap/1/MSISDN extension @incoming
        originate Zap/g0/MSISDN extension @incoming

  I wanted to configure system for telemarketing.

System -> takes no from database -> make out going call -> choose
appropriate channel if busy than add it into queue.

Please let me know what is the best way to configure above approach as
originate command/call files are not giving me call back for success/failed.

3) what is the best way to track above system ?

4) I read about voicexml...is it how most of the commercial IVR configured ?
Please let me know best free open source software for voicexml and i tried
http://www.i6net.com/.

waiting for your reply.

Thanks & Regards,
Samir.
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