<div dir="ltr">Hi ,<br><br>I am new user of asterisk.<br><br>here is my environment which is setup on Suse linux 10.0.<br><br>zaptel-1.4.11<br>libpri-1.4.7<br>asterisk-1.4.21.2<br>E1 Line.<br><br>and i have configured extension.conf,zapata.conf and able to make the outgoing call from call files and originate command and incoming call also working fine.<br>
<br>but accoring to our requiremnet most imporment thing is to get user msisdn for billing and CDR generation.<br><br>1) when i trying to print MSISDN with ${CALLERID(num)},it is printing sometimes msisdn(mobile no) and sometimes only blank.<br>
<br>2) I am using following command line to make call but it will try to connect to channel 1 or any available channel .and if it will be busy it will not try again and call files will keep trying to call customer even though customer disconnect the call.<br>
originate Zap/1/MSISDN extension @incoming<br> originate Zap/g0/MSISDN extension @incoming<br><br> I wanted to configure system for telemarketing.<br><br>System -> takes no from database -> make out going call -> choose appropriate channel if busy than add it into queue.<br>
<br>Please let me know what is the best way to configure above approach as originate command/call files are not giving me call back for success/failed.<br><br>3) what is the best way to track above system ?<br><br>4) I read about voicexml...is it how most of the commercial IVR configured ? Please let me know best free open source software for voicexml and i tried <a href="http://www.i6net.com/">http://www.i6net.com/</a>.<br>
<br>waiting for your reply.<br><br>Thanks & Regards,<br>Samir.<br><br><br><br></div>