[asterisk-users] Asterisk - CRM Integration

[Olivier]

To me, "CRM-Asterisk integration" has several meanings.

It could refer to :
- basic click2call feature from CRM contact or project panel,
- journaling Asterisk incoming and outgoing calls inside CRM projects data,
- programming and executing Conference calls defined inside CRM projects
data
- screen popup
- etc...

Which feature are you specifically looking for ?
Do you plan to use it in a call center or casual business office ?

Regards
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