[asterisk-users] Advice on best operator phone (with attendant console)

[faraz]

Guys thanks a lot. I should be going with a Polycom 650 for all such
jobs.

If grandstream receives such bad reviews- how are they selling anything?
Phones hanging or voice cut-outs are simply unacceptable!!

On Sun, 2008-04-06 at 14:12 +1000, Rob Hillis wrote:
> I'd find that very strange considering that the 57i itself has
> facility for at least 20 BLF buttons and each attendant console has
> facility for another 60!
> 
> 
> Matt Watson wrote: 
> > We are using 57i + 560M combination as well... though we are not using the 57i ct... but the idea of giving them a cordless is a good idea.
> > 
> > The only downside to the Aastra 57i + 560M is that it can only subscribe to 50 extensions for BLF... i haven;t run into this cap yet myself, but I have heard others talk about it... I think it was a cap introduced in one of the newer versions of firmware... not sure though, and not sure why.
> > 
> > I'm running the latest 2.2 firmware on it... the addition of one-touch transfers in the last firmware was very nice so operator can transfer very fast, instead of having to do xfer->BLF key->xfer (for attended transfer), now they can just hit the BLF key for a blind transfer.
> > 
> > 
> > --
> > Matt
> > 
> > ________________________________________
> > From: asterisk-users-bounces at lists.digium.com [asterisk-users-bounces at lists.digium.com] On Behalf Of Sigma Networks [sigma at easymail123.com]
> > Sent: Saturday, April 05, 2008 12:52 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [asterisk-users] Advice on best operator phone (with attendant console)
> > 
> > We have been marketing ipPBX systems based on asterisk for 3+ years.
> > For the last year we've been placing Aastra 57iCT with 560M sidecars.
> > Our attendants like the idea of a cordless handset so the attendant can
> > go to the copy room, etc.  The LCD based sidecar means you can keep it
> > up to date without marking up paper strips.   We deploy Thirdlane PBX
> > Manager which allows us to setup the BLF (busy lamp field) via a web
> > interface.
> > 
> > Aastra 57iCT:
> > http://neobits.com/aastra_-_a1758-0131-10-05_-_57i_ct_p11471.html
> > Aastra 560m: http://neobits.com/aastra_-_a1760-0000-10-55_-_560m_p11472.html
> > Thirdlane PBX Manager: http://www.thirdlane.com/products/pbxmanager
> > 
> > Feel free to contact me off list if I can be of any assistance.
> > 
> > Regards,
> > Jim
> > ph: 408-701-9929
> > 
> > 
> > 
> > Faraz R. Khan wrote:
> >   
> > > One of our clients is using a Grandstream GXP2000 with an attendant
> > > console. We have used the same phone with past clients successfully
> > > however this particular operator processes around 200 calls a hours and
> > > the GXP2000 for sure does not like the quick line shuffling and call
> > > volume. We get the following problems randomly:
> > > 
> > > 1. menu stops working
> > > 2. transfer key stops working
> > > 3. Line 1 LED gets stuck
> > > 4. Voice 'gaps' (blackouts) for 4-5 seconds
> > > 5. The phone also completely locks up regularly
> > > 6. ping response goes from 8ms to 3000ms (after which the phone locks
> > > up)
> > > 
> > > Wondering which operator phone would work best. I have the following
> > > choices:
> > > 
> > > 1. Linksys SPA 932/962 with attendant console
> > > 2. Polycom 601/650 with attendant console
> > > 
> > > I cant confirm online whether the BLF functionality will work with
> > > Asterisk 1.2.26. Is somebody using either of these phones in a high
> > > volume environment successfully?
> > > 
> > > Thank you.
> > > 
> > > 
> > >     
> > 
> > 
> > _______________________________________________
> > -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> > 
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > 
> > _______________________________________________
> > -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> > 
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >   
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
-- 
Faraz R Khan
Chief Architect
Emergen Consulting Pvt Ltd
+92.21.111.111.320 x200
www.emergen.biz