[asterisk-users] Advice on best operator phone (with attendant console)

[Rob Hillis]

I'd find that very strange considering that the 57i itself has facility 
for at least 20 BLF buttons and /each/ attendant console has facility 
for another 60!


Matt Watson wrote:
> We are using 57i + 560M combination as well... though we are not using the 57i ct... but the idea of giving them a cordless is a good idea.
>
> The only downside to the Aastra 57i + 560M is that it can only subscribe to 50 extensions for BLF... i haven;t run into this cap yet myself, but I have heard others talk about it... I think it was a cap introduced in one of the newer versions of firmware... not sure though, and not sure why.
>
> I'm running the latest 2.2 firmware on it... the addition of one-touch transfers in the last firmware was very nice so operator can transfer very fast, instead of having to do xfer->BLF key->xfer (for attended transfer), now they can just hit the BLF key for a blind transfer.
>
>
> --
> Matt
>
> ________________________________________
> From: asterisk-users-bounces at lists.digium.com [asterisk-users-bounces at lists.digium.com] On Behalf Of Sigma Networks [sigma at easymail123.com]
> Sent: Saturday, April 05, 2008 12:52 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Advice on best operator phone (with attendant console)
>
> We have been marketing ipPBX systems based on asterisk for 3+ years.
> For the last year we've been placing Aastra 57iCT with 560M sidecars.
> Our attendants like the idea of a cordless handset so the attendant can
> go to the copy room, etc.  The LCD based sidecar means you can keep it
> up to date without marking up paper strips.   We deploy Thirdlane PBX
> Manager which allows us to setup the BLF (busy lamp field) via a web
> interface.
>
> Aastra 57iCT:
> http://neobits.com/aastra_-_a1758-0131-10-05_-_57i_ct_p11471.html
> Aastra 560m: http://neobits.com/aastra_-_a1760-0000-10-55_-_560m_p11472.html
> Thirdlane PBX Manager: http://www.thirdlane.com/products/pbxmanager
>
> Feel free to contact me off list if I can be of any assistance.
>
> Regards,
> Jim
> ph: 408-701-9929
>
>
>
> Faraz R. Khan wrote:
>   
>> One of our clients is using a Grandstream GXP2000 with an attendant
>> console. We have used the same phone with past clients successfully
>> however this particular operator processes around 200 calls a hours and
>> the GXP2000 for sure does not like the quick line shuffling and call
>> volume. We get the following problems randomly:
>>
>> 1. menu stops working
>> 2. transfer key stops working
>> 3. Line 1 LED gets stuck
>> 4. Voice 'gaps' (blackouts) for 4-5 seconds
>> 5. The phone also completely locks up regularly
>> 6. ping response goes from 8ms to 3000ms (after which the phone locks
>> up)
>>
>> Wondering which operator phone would work best. I have the following
>> choices:
>>
>> 1. Linksys SPA 932/962 with attendant console
>> 2. Polycom 601/650 with attendant console
>>
>> I cant confirm online whether the BLF functionality will work with
>> Asterisk 1.2.26. Is somebody using either of these phones in a high
>> volume environment successfully?
>>
>> Thank you.
>>
>>
>>     
>
>
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