[asterisk-users] Polycom 501 Phones Rebooting
Gregory Boehnlein
damin at nacs.net
Mon Sep 24 09:02:22 CDT 2007
> Finally, press and hold all 4 arrow keys until the phone bleeps, then
> capture the log files dumped to your provisioning server one last time.
>
> If the problem's not obvious from reading the logs, escalate these logs
> to your Polycom reseller and ask them to open a ticket with Polycom on
> your behalf. Of course they might recommend upgrading to 2.x .... ;-)
Well, here is what I got. Have no idea how to read these..
0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateSetup (Real)
0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State:
SoMediaSessStateSetup, Start Timer: 1000 msecs
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateOverlap (Real)
0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State:
SoMediaSessStateOverlap, Start Timer: 30000 msecs
0924095418|sip |2|177|SipCallMake 8605654321
0924095418|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding
0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
Net(0x10edbff0) St(3)
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateOverlap) - Event (SoMediaSessEvLclNetProceeding)
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateProceeding (Real)
0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State:
SoMediaSessStateProceeding, Start Timer: 60000 msecs
0924095418|sip |3|177|407 challenge received
0924095418|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding
0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
Net(0x10edbff0) St(3)
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetProceeding)
0924095418|so |2|177|[SoNcasC]: Receiving MsgType 0x848
0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 3,<NULL>
0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
Net(0x10edbff0) St(4)
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetRingback)
0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateRingBack (Real)
0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State:
SoMediaSessStateRingBack, Start Timer: 60000 msecs
0924095418|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
ptime=0,dir 2 index 0
0924095418|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333]
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095418|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000
18536,2232 ptime=0,dir 2 index 0
0924095418|so |2|177|soStreamAddrSet DestIP: local RTP port=2232 dest
IP=192.168.1.1 dest port=18536 (10B359C0)
0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095418|so |2|177|soStreamLclTermConn: receive-only (10B359C0)
0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095418|so |2|177|[SoStreamC]: 1st rtp pkt rx now.
0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095418|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0)
0924095418|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101]
0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095418|so |2|177|soStreamLclTermConn: receive-only (10B359C0)
0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095418|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0)
0924095418|so |2|177|[SoStreamC]: 1st rtp pkt tx now.
0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
ptime=0,dir 2 index 0
0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333]
0924095423|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical
Change Detected
0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000
18536,2232 ptime=0,dir 2 index 0
0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101]
0924095423|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical
Change Detected
0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
ptime=0,dir 3 index 0
0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[1] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333]
0924095423|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095423|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095423|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095423|so |2|177|soStreamLclTermConn: receive-only (10B359C0)
0924095426|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
ptime=0,dir 2 index 0
0924095426|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333]
0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095426|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000
18536,2232 ptime=0,dir 2 index 0
0924095426|so |3|177|soCoreAudioModeChange, ignoring mode change (0)
0924095426|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 4,Connected
0924095426|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095426|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095426|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0)
0924095426|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101]
0924095426|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical
Change Detected
0924095426|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
Net(0x10edbff0) St(5)
0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetConnInd)
0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateConnected (Real)
0924095426|so |2|177|soCoreAudioTermChg: oldTerm handset, newTerm handset,
this 0x10b42844
0924095426|so |2|177|[SoNcasC]: Icon Set, 7:13
0924095459|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateConnected) - Event (SoMediaSessEvLclAppDialCmnd)
0924095459|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0]
0924095459|so |2|177|soTonePlay: Playing dsp se 0x10b8e7e0 () to 1 dest.
[0x0]
0924095500|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0]
0924095500|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0]
0924095500|so |2|177|[SoMediaSessC]::fsmRestartTone: Call (0x10b42844) -
Tone (0x0) - Saved (0x0)
0924095548|sys |*|177|0x10f64448 (tNetTask): arptnew failed on cfa6c07f
0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State
(SoMediaSessStateConnected) - Event (SoMediaSessEvLclAppRelCmnd)
0924095717|so |2|177|soStreamLclTermDisc: (10B359C0)
0924095717|so |2|177|soStreamNetDisc: (10B359C0)
0924095717|so |2|177|soStreamDealloc: <--> Rx RtpPkts=8946 Rx RtcpPkts=0
Tx Pkts=8804 (10B359C0)
0924095717|so |2|177|soCoreAudioTermChg: oldTerm handset, newTerm idle,
this 0x10b42844
0924095717|so |2|177|soToneStop: Stopping host tone 0x10b7b36c
(SoundPointIPWelcome.wav). [0x0]
0924095717|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0]
0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateDisconnected (Real)
0924095717|so |2|177|[SoMediaSessC]: 0x10b42844: State:
SoMediaSessStateDisconnected, Start Timer: 30000 msecs
0924095717|so |2|177|[SoMediaSess]: Releasing Call 0x10b42844 To Net
0x10edbff0
0924095717|so |2|177|soCoreAudioTermChg: oldTerm idle, newTerm idle, this
0x10b42844
0924095717|so |2|177|soToneStop: Stopping host tone 0x10b7b36c
(SoundPointIPWelcome.wav). [0x0]
0924095717|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0]
0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
SoMediaSessStateFree (Real)
0924095717|so |3|177|[SoMediaSessC]: fsmFree (0x10b42844) - In-use (1) -
Act (0)
0924095717|so |2|177|[SoMediaSessC]:updateLineLed (0x10b42844) - line 0
0924095717|so |2|177|[SoNcasC]: Icon Set, 7:2
0924095717|sip |2|177|SipCallDrop 10edbff0,10b42844
0924095717|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 10,Idle
0924095717|so |3|177|[SoMediaSessC]: Not active 0x10b42844 (Net) !!
0924095717|so |3|177|[SoMediaSessC]: Not active 0x10b42844 (App) !!
0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0)
0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0)
0924095717|sip |2|177|CStateByeClient::OnEvResponse 200
0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x848
0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0)
0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0)
0924095718|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095718|so |2|177|[SoNcasC]: App Update Active Transducer (4) - was (0)
0924095849|so |2|177|[SoNcasC]: Receiving MsgType 0x832
0924095849|so |2|177|[SoNcasC]: Receiving MsgType 0x83b
0924095849|so |2|177|[SoNcasC]: App Update Active Transducer (2) - was (4)
0924095849|so |2|177|[SoMediaSessC]: MsgAppCallCreateCmnd - Handle 0x0
0924095849|so |2|177|soCoreAudioTermChg: oldTerm idle, newTerm chassis,
this 0x10b41e70
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State:
SoMediaSessStateDialtone (Real)
0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State:
SoMediaSessStateDialtone, Start Timer: 15000 msecs
0924095849|so |2|177|soStreamAddrSet: local RTP port=2234 dest IP=0.0.0.0
dest port=0 (10B3582C)
0924095849|so |2|177|soStreamNetConn: <--> local RTP port=2234 dest
IP=0.0.0.0 dest port=0 (10B3582C)
0924095849|so |2|177|soStreamNetConn: local RTCP port=2235 (10B3582C)
0924095849|so |2|177|[SoNcasC]: Icon Set, 7:14
0924095849|so |2|177|soTonePlay: Playing dsp se 0x10b892a4 (dial) to 1
dest. [0x0]
0924095849|sip |2|177|SipCallNew 0 local port 2234 call appearance -1
0924095849|sip |2|177|CallNew 10b41e70 10edbbdc
0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 0,Dialtone
0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70)
Net(0x10edbbdc) St(1)
0924095849|so |2|177|[SoMediaSessC]: MsgPpsSetMediaSessHdlInd
Usr(0x10b41e70) Net(0x10edbbdc)
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateDialtone) - Event (SoMediaSessEvLclAppDialCmnd)
0924095849|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095849|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State:
SoMediaSessStateOverlap (Real)
0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State:
SoMediaSessStateOverlap, Start Timer: 30000 msecs
0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0]
0924095849|so |2|177|soTonePlay: Playing dsp se 0x10b8f320 () to 1 dest.
[0x0]
0924095849|sip |2|177|SipCallMake 2522392015
0924095849|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 2,Proceeding
0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70)
Net(0x10edbbdc) St(3)
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateOverlap) - Event (SoMediaSessEvLclNetProceeding)
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State:
SoMediaSessStateProceeding (Real)
0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State:
SoMediaSessStateProceeding, Start Timer: 60000 msecs
0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0]
0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0]
0924095849|so |2|177|[SoMediaSessC]::fsmRestartTone: Call (0x10b41e70) -
Tone (0x10b892a4) - Saved (0x0)
0924095849|sip |3|177|407 challenge received
0924095849|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 2,Proceeding
0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70)
Net(0x10edbbdc) St(3)
0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetProceeding)
0924095850|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 3,<NULL>
0924095850|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70)
Net(0x10edbbdc) St(4)
0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetRingback)
0924095850|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095850|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
[0x0]
0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State:
SoMediaSessStateRingBack (Real)
0924095850|so |2|177|[SoMediaSessC]: 0x10b41e70: State:
SoMediaSessStateRingBack, Start Timer: 60000 msecs
0924095850|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 22614,2234
ptime=0,dir 2 index 0
0924095850|so |2|177|[SoMediaSessC]: [0x10b41e70] pps[0x10edbbdc] i[0x0]
d[2] p[0] pn[0] lp[2234] rip[192.168.1.1] rp[22614] dp[30333]
0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095850|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000
22614,2234 ptime=0,dir 2 index 0
0924095850|so |2|177|soStreamAddrSet DestIP: local RTP port=2234 dest
IP=192.168.1.1 dest port=22614 (10B3582C)
0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095850|so |2|177|soStreamLclTermConn: receive-only (10B3582C)
0924095850|so |2|177|[SoStreamC]: 1st rtp pkt rx now.
0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095850|so |2|177|soStreamLclTermConn: send-and-receive (10B3582C)
0924095850|so |2|177|[SoMediaSessC]: [0x10b41e70] pps[0x10edbbdc] i[0x0]
d[2] p[120] pn[6] lp[2234] rip[192.168.1.1] rp[22614] dp[101]
0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State
(SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095850|so |2|177|soStreamLclTermConn: receive-only (10B3582C)
0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to
network
0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port
0924095850|so |2|177|soStreamLclTermConn: send-and-receive (10B3582C)
0924095850|so |2|177|[SoNcasC]: Receiving MsgType 0x848
0924095850|so |2|177|[SoStreamC]: 1st rtp pkt tx now.
More information about the asterisk-users
mailing list