[asterisk-users] Cascading queues & calls not joining unavailable queues.

[Mark Michelson]

> | app_queue.c: No one is answering queue '511' (7/2/0)
>   

The "7/2/0" indicates that you have 7 members in your queue and 2 are 
busy. This would indicate that even though those 2 members are busy, 
there are still 5 more available members for taking calls. Since there 
are available members, you stay in the queue.

Have you added additional queue members besides the ones you specified 
in queues.conf?

Mark Michelson