[asterisk-users] Correct setup for directing already ringing calls to newly available phones

[asterisk-users at rogg.is]

[sorry if re-post - first mail to the list and did not get confirmation for
earlier mail]

 

Dear all.

 

Not sure what's the best way to describe the scenario and having searched
all over the place without luck, I hope some of you may have the correct
answer to this scenario:

 

I have an incoming PRI connection to Asterisk 1.4.2.

In the office we have two SIP phones and one Zap analog wireless phone.

Incoming calls are sent to these three phones in the dial plan
extensions.ael with:

                Dial(Zap/67&SIP/baldvin&SIP/david/${EXTEN}, 50);

 

1) A new call comes in

2) All phones ring and the first one to pick up the handset gets the call.

3) A new call comes in.

4) The two phones NOT currently busy will ring.

5) The phone answering the first call hangs up.

6) I would not WANT the third phone to also start ringing... but this does
not work like that.

 

The problems I have are two:

 

A) The phone answering the first call does not start ringing when it becomes
available again. It only starts ringing if its free at the moment when the
call starts to ring.

B) Using the above way to route calls to the phones, the SIP phone NOT
answering a call registers a MISSED CALL. I would want the phone to know
that the call is not in fact MISSED but was handled by another phone!

 

Should any of you have any information to share regarding the best way to
configure Asterisk for this scenario, it is much appreciated. Thank you for
taking the time to read this and perhaps respond.

 

Sincerely,

Baldvin

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