[asterisk-users] problems with Polycom 500 boot up

Jessee J Holmes jholmes at atacomm.com
Wed Sep 20 16:31:10 MST 2006


Thank you pointing that out, you're right. Thought they were working  
with the IP 501 phone not the 500.


Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Sep 20, 2006, at 5:46 PM, Azfhasterisk wrote:

> I am not positive but I thought that the 2.6.2 bootrom was the  
> highest you could put on the ip500.
>
>
>
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk- 
> users-bounces at lists.digium.com] On Behalf Of Jessee J Holmes
> Sent: Wednesday, September 20, 2006 2:41 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] problems with Polycom 500 boot up
>
>
>
> Get 3.2.2 from your reseller or installer. Bootrom 3.2.2 and  
> firmware 2.0.1 is the latest available from Polycom. Your phone  
> installer, service provider, or reseller should be able to provide  
> you with this firmware.
>
>
>
>
>
> Jessee Holmes
> Atacomm / Ataractic Corporation
> www.atacomm.com
> V: 1-877-700-VOIP
> jholmes at atacomm.com
>
> Looking for voice over IP products? Visit our VoIP store at http:// 
> voipstore.atacomm.com/
>
>
>
>
>
> On Sep 20, 2006, at 2:53 PM, Forum wrote:
>
>
>
>
> I think that's the problem the bootROM version on the phone is 2.02  
> Apr 02
>
> 16.33. Does anyone have this version and the corresponding Sip?
>
>
>
> -----Original Message-----
>
> From: asterisk-users-bounces at lists.digium.com
>
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Eric
>
> "ManxPower" Wieling
>
> Sent: Wednesday, September 20, 2006 11:48 AM
>
> To: Asterisk Users Mailing List - Non-Commercial Discussion
>
> Subject: Re: [asterisk-users] problems with Polycom 500 boot up
>
>
>
> Forum wrote:
>
>> Thanks for your response.
>>
>>
>>
>>
>>
>>
>>
>> Unfortunately I still receive the same error - 'Error updating  
>> bootrom' -
>>
> no
>
>> matter what version of sip and the bootROM I upload to the ftp  
>> site. I
>>
> have
>
>> even used the latest release of the fimware - could I have somehow  
>> broke
>>
> the
>
>> phone with a corrupted flash. How do I do a full format when it  
>> can not
>>
>> update the bootROM?
>>
>
>
> Check the EXISTING BootROM on the phone. You can't usually downgrade
>
> versions.
>
>
>
> Also check the password configured for the FTP user on the phone.
>
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