<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Thank you pointing that out, you're right. Thought they were working with the IP 501 phone not the 500.<DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Jessee Holmes</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Atacomm / Ataractic Corporation</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">www.atacomm.com</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">V: 1-877-700-VOIP</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica"><A href="mailto:jholmes@atacomm.com">jholmes@atacomm.com</A></FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Looking for voice over IP products? Visit our VoIP store at <A href="http://voipstore.atacomm.com">http://voipstore.atacomm.com</A>/</FONT></P><BR class="Apple-interchange-newline"></SPAN> </DIV><BR><DIV><DIV>On Sep 20, 2006, at 5:46 PM, Azfhasterisk wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">I am not positive but I thought that the 2.6.2 bootrom was the highest you could put on the ip500.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy"><O:P> </O:P></SPAN></FONT></P> <DIV> <DIV class="MsoNormal" align="center" style="text-align:center"><FONT size="3" face="Times New Roman"><SPAN style="font-size:12.0pt"> <HR size="2" width="100%" align="center" tabindex="-1"> </SPAN></FONT></DIV><P class="MsoNormal"><B><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt; font-family:Tahoma;font-weight:bold">From:</SPAN></FONT></B><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt;font-family:Tahoma"> asterisk-users-bounces@lists.digium.com [<A href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</A>] <B><SPAN style="font-weight: bold">On Behalf Of </SPAN></B>Jessee J Holmes<BR> <B><SPAN style="font-weight:bold">Sent:</SPAN></B> Wednesday, September 20, 2006 2:41 PM<BR> <B><SPAN style="font-weight:bold">To:</SPAN></B> Asterisk Users Mailing List - Non-Commercial Discussion<BR> <B><SPAN style="font-weight:bold">Subject:</SPAN></B> Re: [asterisk-users] problems with Polycom 500 boot up</SPAN></FONT><O:P></O:P></P> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Get 3.2.2 from your reseller or installer. Bootrom 3.2.2 and firmware 2.0.1 is the latest available from Polycom. Your phone installer, service provider, or reseller should be able to provide you with this firmware.<O:P></O:P></SPAN></FONT></P> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> <DIV><SPAN style="border-spacing: 0px 0px;text-align:auto;-khtml-text-decorations-in-effect: none; -apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px"><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Jessee Holmes<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Atacomm / Ataractic Corporation<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">www.atacomm.com<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">V: 1-877-700-VOIP<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><A href="mailto:jholmes@atacomm.com">jholmes@atacomm.com</A><O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; min-height: 14px; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica; color:black"><O:P> </O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Looking for voice over IP products? Visit our VoIP store at <A href="http://voipstore.atacomm.com">http://voipstore.atacomm.com</A>/<O:P></O:P></SPAN></FONT></DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><BR> <BR> </SPAN></FONT><O:P></O:P></P> </SPAN></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> <DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">On Sep 20, 2006, at 2:53 PM, Forum wrote:<O:P></O:P></SPAN></FONT></P> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><BR> <BR> <O:P></O:P></SPAN></FONT></P> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">I think that's the problem the bootROM version on the phone is 2.02 Apr 02<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">16.33. Does anyone have this version and the corresponding Sip?<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">-----Original Message-----<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">From: <A href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</A><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">[<A href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</A>] On Behalf Of Eric<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">"ManxPower" Wieling<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Sent: Wednesday, September 20, 2006 11:48 AM<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">To: Asterisk Users Mailing List - Non-Commercial Discussion<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Subject: Re: [asterisk-users] problems with Polycom 500 boot up<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Forum wrote:<O:P></O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Thanks for your response.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Unfortunately I still receive the same error - 'Error updating bootrom' -<O:P></O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">no<O:P></O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">matter what version of sip and the bootROM I upload to the ftp site. I<O:P></O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">have<O:P></O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">even used the latest release of the fimware - could I have somehow broke<O:P></O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">the<O:P></O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">phone with a corrupted flash. How do I do a full format when it can not<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">update the bootROM?<O:P></O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Check the EXISTING BootROM on the phone.<SPAN class="apple-converted-space"> </SPAN>You can't usually downgrade<SPAN class="apple-converted-space"> </SPAN><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">versions.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Also check the password configured for the FTP user on the phone.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">_______________________________________________<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">--Bandwidth and Colocation provided by Easynews.com --<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">asterisk-users mailing list<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">To UNSUBSCRIBE or update options visit:<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A><O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">_______________________________________________<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">--Bandwidth and Colocation provided by Easynews.com --<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">asterisk-users mailing list<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">To UNSUBSCRIBE or update options visit:<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A><O:P></O:P></SPAN></FONT></P> </DIV> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--Bandwidth and Colocation provided by Easynews.com --</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">asterisk-users mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">To UNSUBSCRIBE or update options visit:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>