[Asterisk-Users] caller anounce

[Tom Vile]

I have a script that will do this.  Contact me off list for information.

On 3/30/06, Shaun <mailinglists at unix-scripts.com> wrote:
> I am attempting to setup a asterisk server to take place of my current
> service with freedomvoice.
>
> With the current system a auto-attendant picks up and they go through all
> the normal menu stuff, once they select the department they wish to speak to
> the attendant asks them to say their name.  Once they do that the system
> attempts to contact a agent and when that agent picks up the auto-attendant
> then tells them they have a call from "plays the response from the user" and
> gives the agent a set of options (1 to connect, 2 put on hold, 3 send to
> voice mail, 4 to disconnect caller).
>
> I currently have the queues setup and can get the caller connected to a
> agent, it's just the middle part that's missing
>
> What is the best way to achieve this, can anybody point me in the right
> direction?  Examples are always helpful!
>
> --
>
> ~Shaun
>
>
>
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Fax:     518-631-2856