[Asterisk-Users] I'm FED UP with BroadVoice

Sean Cook scook at kinex.net
Thu Mar 23 12:28:15 MST 2006


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I would venture to say that all ITSP suck... some just suck less...
It generally speaking boils down to that fact that internet
connectivity is never full reliable (from a consumer standpoint).
Sure if you want to cough up the money for a T1, you probably get
better phone service for $19.95/month... but that really doesn't make
a whole lot of sence.

Even connections from home back to an office that doesn't have much
load but is out on the internet is somewhat flakey because there is no
QOS.

Sean

Ronald Lewis wrote:

> After months of BroadVoice ignoring my trouble tickets for dropped
> calls, delayed termination, etc., I'm throwing in the towel. While
> they have credited $19.95 to my account, they refuse to credit
> anything more, despite ALL of the problems I've had. I feel the
> least they could do is credit the remaining $8.61 to my account,
> yet they won't.
>
> I haven't really been following up on porting between VoIP
> providers, but is there a remote chance I can save my phone number?
> I'd sure hate to change numbers again -- this has been a
> NIGHTMARE. Everyday, calls are dropping, and I'm calling people
> back 2 to 3 times to establish a decent connection.
>
> And their response (paraphrasing): "We've made the best effort to
> ensure your service is functional ... but there are some things
> beyond our control with VoIP." Not good enough! I had great service
> with Vonage, and the times I use VoipJet, it works perfectly!
>
> Thanks in advance for any pointers.
>
> Ronald Lewis Denver, Colorado http://www.ronaldlewis.com/interviews
>
>
>
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