[Asterisk-Users] OSHA requirement to "reach a live human" ??

[Steve Jones]

Are you selling it TO osha?  If so, maybe they have an internal requirement..  If not, I've never heard of that.  Granted, I haven't sold a LOT of phone systems, but I've been involved with a couple into public works departments of local governments as well as private corps, and nobody has ever mentioned that...

________________________________

From: Scott Plante [mailto:splante at insightsys.com]
Sent: Wed 3/15/2006 10:37 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] OSHA requirement to "reach a live human" ??



Hi,

We're using Asterisk to develop a specialized IVR system for our
employees and someone is telling us there is some OSHA requirement that
you have to always be able to reach a "live human" on such systems. I've
never heard of that and google didn't turn up anything in my searches.
This is *not* some kind of "report a spill" or crucial system of any
sort. It's a bit of a hassle because it wasn't going to be connected to
their main phone system. Anyone ever heard of such a requirement from
OSHA, or do you think someone is pulling my leg?

Scott


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