[Asterisk-Users] Attended transfer and queue

BJ Weschke bweschke at gmail.com
Mon Jun 12 05:32:57 MST 2006


On 6/12/06, Matt <mhoppes at gmail.com> wrote:
> AHHH!  We use the Xfer button on our Aastra 9133is to do transfers....
> for some reason (see another post I just made) when I hit * queue
> calls disconnect.
>
> On 6/12/06, aston martin <astonmartin_2006 at yahoo.com> wrote:
> >
> > 1. Call comes in the queue (command Queue(...) gets executed)
> > 2. Call reaches extension at which agent is registered (I'm using
> > AgentCallbackLogin), where Dial(SIP/.....,,tT) command gets executed
> > 3. Agent answers the call and enters *2 (that's my default for attended
> > transfers as set in features.conf) + a number to which the call should be
> > transfered
> > 4. Agent hangs up
> > 5. Agent stays in 'busy' state
> >
> >

 With 1.2.X, the * was hardcoded into chan_agent to drop the call.
With /trunk and 1.4, this is now a configurable option.

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