[Asterisk-Users] Attended transfer and queue

[Matt]

AHHH!  We use the Xfer button on our Aastra 9133is to do transfers....
for some reason (see another post I just made) when I hit * queue
calls disconnect.

On 6/12/06, aston martin <astonmartin_2006 at yahoo.com> wrote:
>
> 1. Call comes in the queue (command Queue(...) gets executed)
> 2. Call reaches extension at which agent is registered (I'm using
> AgentCallbackLogin), where Dial(SIP/.....,,tT) command gets executed
> 3. Agent answers the call and enters *2 (that's my default for attended
> transfers as set in features.conf) + a number to which the call should be
> transfered
> 4. Agent hangs up
> 5. Agent stays in 'busy' state
>
>
>
> Matt <mhoppes at gmail.com> wrote:
>
> I've never seen this happen, and we run almost 300 calls through
> Asterisk with around 20 agents every day. How are you performing
> your attended transfer? Step-by-step.
>
> On 6/12/06, aston martin wrote:
> >
> > It seems that Asterisk does not free up agent after attended transfer. The
> > agent stays in 'busy' state for as long as the conversation between the
> > caller and person, to which call was transfered, is active.
> >
> > Does anyone know any workarounds for this problem?
> >
> >
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