[asterisk-users] Just bought a Polycom 501 - I feel like my GXP-2000 was better...

[C F]

Feelings are for the ignorant.
In any case, if you have trouble pinging your phone then you have
something wrong on either your network, or you got a damaged phone.
Here is my output from pinging a Polycom 501 while in a conversation
with app_voicemail:
Ping statistics for 192.168.1.246:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms

On 7/24/06, Mike <list at virtutel.ca> wrote:
>
>
> Hello everyone,
>
> I'm half writing this to get some answers, and half-writing this to put in
> my 2 cents for anybody who's looking to get his first VoIP phone.  Polycom's
> seem to be highly regarded here, and after having bought a Polycom 501 as my
> second phone (my first was the unloved Grandstream GXP-2000), I am left
> wondering why.
>
> Never mind that the setup of the Polycom was more complicated than the
> GXP-2000 by a few order of magnitudes, that only matters the first time you
> do it.  But things like 3-way conferences are harder to use (whatever
> happened to picking a line, pressing CONF and picking another line????) and
> in general, except for the aesthetics of the phone, the GrandStream is an
> equal phone (for a much lesser price) than the Polycom 501.
>
> My worst gripe with this phone, is that I haven't managed to have it on the
> LAN without it disappearing for a few seconds.  If I ping the phone (on the
> same LAN, on the same underused hub actually) I get 5-6 responses, then
> timeouts....then another few responses, then timeouts again.  This
> translates into sound being (badly) cut off when Im talking.  The same
> experiments yields good results with the GXP-2000.  I understand ping might
> not be prioritized on the Polycom, but this was done with no calls coming in
> or going out.  So why is it disappearing?  Or is there a better test?
>
> If it helps, my setup can be described as a Asterisk server (NO NAT) and a
> Polycom 501 (behind a Nat).  The Grandstream handles that like a pro, I
> assumed the Polycom would too, considering the reputation of Polycom and the
> price of the phone.
>
> I would be grateful to anyone who clues me in on what I am doing wrong,
> because I am 95% certain it's somehow my fault.  My gf would tell you it
> always is :-)
>
>
> Mike
>
>
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