[asterisk-users] Transfering a caller_in_queue to a conference room

Rizwan Hisham rizwanhasham at gmail.com
Fri Jul 21 05:28:45 MST 2006


Hi all,
i have  a little problem related to queue transfers. i have no idea how to
solve it.
the scenario is, a caller has entered a queue. The agents picks up the call
talks and then he decides to transfer the caller into a conference room and
join the room himself with another person by inviting him. Well all of this
is working fine without queues. but whenever i add queues to the dialplan,
and then pressing # to transfer the caller, it playbacks the pbx_transfer
file and gives provides a dialtone to get transfer extension from the agent,
i give the conference room exten, the agents automatically hangsup (blind
transfer) and then nothing happens. the user is in the queue at this time
but did not get transfered to the meetme extension. Here is the whole
dialplan if u still need to read it:

[default]
exten => s,1,Answer
exten=> s,2,Ringing
exten=> s,3,Wait(2)
exten=> s,4,Queue(MyQueue|tT|)
exten=> s,6,Hangup

;Agent Login
exten=> 2001,1,AgentCallbackLogin(||${CALLERIDNUM}@default)

;Agent Logout
exten=> 2002,1,AgentCallbackLogin(||l)

;Agent Extensions
exten=>1,1,Dial(SIP/2006,,tT)

exten=>2,1,Dial(H323/192.168.0.31,,tT)



;Extensions for Conference Invitation
exten=>4,1,WaitExten ;Whenever a user who is already in conference feels to
invite another person he can dial 4 to reach this extension
                                  ;and then dial 11, or 22 to invite the
person. whenever the called person picksup the phone both parties are thrown
                                  ;to the extension where they can join the
conference again.
exten=>11,1,Dial(SIP/2006,,G(default^1234^1))
exten=>22,1,Dial(H323/192.168.0.31,,G(default^1234^1))

;Conference Rooms
exten=>1234,1,MeetMe(1234|X|)
exten=>1234,2,Goto(default,1234,1)

so i want to know why is queue messing with the transfer procedure. Tell me
if im making a mistake or do i need to add some more arguments to the queue
application?

-- 
Regards
Rizwan Hisham
Software Engineer
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