Hi all,<br>
i have a little problem related to queue transfers. i have no idea how to solve it.<br>
the scenario is, a caller has entered a queue. The agents picks up the
call talks and then he decides to transfer the caller into a conference
room and join the room himself with another person by inviting him.
Well all of this is working fine without queues. but whenever i add
queues to the dialplan, and then pressing # to transfer the caller, it
playbacks the pbx_transfer file and gives provides a dialtone to get
transfer extension from the agent, i give the conference room exten,
the agents automatically hangsup (blind transfer) and then nothing
happens. the user is in the queue at this time but did not get
transfered to the meetme extension. Here is the whole dialplan if u
still need to read it:<br>
<br>
[default]<br>
exten => s,1,Answer<br>
exten=> s,2,Ringing<br>
exten=> s,3,Wait(2)<br>
exten=> s,4,Queue(MyQueue|tT|)<br>
exten=> s,6,Hangup<br>
<br>
;Agent Login<br>
exten=> 2001,1,AgentCallbackLogin(||${CALLERIDNUM}@default)<br>
<br>
;Agent Logout<br>
exten=> 2002,1,AgentCallbackLogin(||l)<br>
<br>
;Agent Extensions<br>
exten=>1,1,Dial(SIP/2006,,tT)<br>
<br>
exten=>2,1,Dial(H323/192.168.0.31,,tT)<br>
<br>
<br>
<br>
;Extensions for Conference Invitation<br>
exten=>4,1,WaitExten ;Whenever a user who is already in conference
feels to invite another person he can dial 4 to reach this extension<br>
;and then dial 11, or 22 to invite the person. whenever the called
person picksup the phone both parties are thrown<br>
;to the extension where they can join the conference again.<br>
exten=>11,1,Dial(SIP/2006,,G(default^1234^1))<br>
exten=>22,1,Dial(H323/192.168.0.31,,G(default^1234^1))<br>
<br>
;Conference Rooms<br>
exten=>1234,1,MeetMe(1234|X|)<br>
exten=>1234,2,Goto(default,1234,1)<br clear="all"><br>
so i want to know why is queue messing with the transfer procedure.
Tell me if im making a mistake or do i need to add some more arguments
to the queue application?<br>
<br>-- <br><span style="font-style: italic;">Regards</span><br style="font-style: italic;"><span style="font-style: italic;">Rizwan Hisham</span><br style="font-style: italic;"><span style="font-style: italic;">Software Engineer
</span>