[asterisk-users] Injecting prerecorded audio into active call

[Mojo with Horan & Company, LLC]

Yes, use a web interface to re-generate features.conf on the fly?  hmm.. 
then tell asterisk to reload it.  (Should be OK if the web interface has 
some manner of a mutex to keep other instances of the web interface from 
stomping on its features.conf and if reload res_features.so does what 
you want it to)



Matt Riddell (NZ) wrote:
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> Nick wrote:
>> Yeah a bit messy I guess. I had been hoping for a simple solution, but
>> knew there most likely wasn't!
>>
>> The one idea I did have would be to use some kind of SIP api on the web
>> backend. Then bring the backend extension into a conference, then from
>> the web api you would have to select the call to play audio in.
>>
>> This idea would work well I think, as it would mean the system can be
>> use regardless of the training call being active on the asterisk box, as
>> long as their system supported conference calls.
>>
>> This is where I fall down though, I'm no developer! Anyone know of an
>> api that would allow this?
> 
> If you don't mind the call centre staff member pressing some buttons to
> request help in the middle of the call you could use a featuremap using
> features.conf and the playback application.
> 
> - --
> Cheers,
> 
> Matt Riddell
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-- 
Mojo <mojo at horanappraisals.com>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112