[asterisk-users] Need quality toll free 800 number over IAX?

[Doug Crompton]

Well if this company is US based I would not think where you are matters
if it is fraud. You could still enter a complaint at the FBI site.

I would also think they would be working with the UK counterpart.

Doug

On Sat, 23 Dec 2006, Kevin Walsh wrote:

> Doug Crompton <doug at crompton.com> wrote:
> > If this (or any) company is really stealing or not living up to a contract
> > then why not report them as such, especially if they are US based. I would
> > suspect you would have another route to take.
> >
> I am UK-based - there's not a lot I can do to a US-based company,
> and they know it.  That is unless I'm willing to fly over there to
> sue them, which I'm not.  In this case, it was better to just cut
> our losses and make sure as many others as possible know about our
> experience and are forewarned.
>
> I have already convinced several others to abandon NuFone.  I was
> the one who recommended them in the first place, so I felt that I
> had to warn them and try my best to persuade them to migrate.
>
> Remember - sometimes, when you annoy one customer, you loose a lot
> more than just that one customer.  Whatever playground victory NuFone
> thinks they won by helping themselves to the content of our account,
> they lost hundreds of times over in terms of the future revenue from
> the customers I know that they lost.
>
> >
> > If you don't do anything about it then they will just go on abusing
> > others and getting away with it.
> >
> That's why I feel it is right and proper to warn others.
>
> If NuFone carries on operating they way they do, they will lose a
> lot more than just the customers we had powers of persuasion over.
> The snowball effect induced by mounting bad publicity is a powerful
> thing, and not something any company wants to be on the receiving end
> of.
>
> I know that I have caused more damage this way than I could ever do by
> simply recovering the account balance in court, and I didn't have to fly
> anywhere to do it.  NuFone's short-sighted and clearly criminal ways
> will come back to haunt them one day.
>
> >
> > At the very least the BBB (bbb.org) should be notified. They have a web
> > site and if it is really wire/internet fraud then the FBI
> > (www.fbi.gov/majcases/fraud/internetschemes.htm) has a site you can
> > register a complaint with.
> >
> I've never heard of the BBB.  I have now - thanks.  I doubt that
> NuFone's behaviour counts as fraud though.  I'd class their actions
> as just plain old-fashioned theft.
>
> If you are a NuFone customer then I advise you to use up your balance
> and leave as soon as possible.  It's very easy to do - especially if
> you're only using a company as an outgoing route and don't need to port
> a number to a new provider.  If you know any NuFone customers then you
> should try to get them to do the same.
>
> --
>    _/   _/  _/_/_/_/  _/    _/  _/_/_/  _/    _/
>   _/_/_/   _/_/      _/    _/    _/    _/_/  _/   K e v i n   W a l s h
>  _/ _/    _/          _/ _/     _/    _/  _/_/    kevin at cursor.biz
> _/   _/  _/_/_/_/      _/    _/_/_/  _/    _/
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"Those that sacrifice essential liberty to obtain a little temporary safety
 deserve neither liberty nor safety."  -- Ben Franklin (1759)

****************************
*  Doug Crompton	   *
*  Richboro, PA 18954	   *
*  215-431-6307		   *
*		  	   *
* doug at crompton.com        *
* http://www.crompton.com  *
****************************