[asterisk-users] Hotels...

[Bart Fisher]

LOL -

PMS = Property Management System

Bart

C F wrote:
> Interesting you said PMS?
> here is the definition:
> http://en.wikipedia.org/wiki/PMS
>
>
> On 8/7/06, Brian Vincent (C) <VincentB at coppercolorado.com> wrote:
>>
>> Ideally you'd get billing to work by integrating directly with the
>> property management software.  Most of the big PMS systems, such as SMS,
>> LMS, and FRS, have custom serial drivers written for them that interface
>> with the PBX and related systems.  The PMS software is responsible for
>> activating long distance on the phones, adding/removing voicemail boxes,
>> and collecting billing records.  It may also do really complicated
>> things like suiting.
>>
>> I don't think you're going to be able to get any of that.  For that
>> reason alone, are you sure Asterisk is the right solution?  Maybe a
>> little Mitel system would work with their software?
>>
>> Okay, now assuming you have a nice GUI to rebuild mailboxes, you'll have
>> to decide if it's worth restricting/unrestricting phones for long
>> distance. Keep in mind housekeeping staff may like to make international
>> phone calls.  It may be easier to just sell calling cards and open up
>> the lines for free local calls (usually local calls incur a surcharge of
>> $1 - $1.50.)
>>
>> Are there conference facilities involved?  Do you need special pricing
>> for provisioning lines there?  I like the idea of using those Audiocodes
>> boxes, but will fax services work with them?  In theory I think they do,
>> but we've had problems passing data over them.  Can the Audiocodes boxes
>> drive message waiting lamps?  I can't remember, but you'll need that.
>> Wake up calls?  Asterisk supports it (Trixbox has a nice
>> implementation), so be sure to test that.  Is this a multiproperty hotel
>> and will you need to support 911 to different buildings?
>>
>> -------------------
>> Brian Vincent
>> Copper Mountain Telecom
>> vincentb at coppercolorado.com
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dovid
>> Bender
>> Sent: Monday, August 07, 2006 10:07 AM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [asterisk-users] Hotels...
>>
>>
>>
>> I have to bid on a hotel contract, but there are some things I don't
>> know
>> how to do -- but clearly Asterisk has been used by hotels before, so I
>> figure someone on here must have some answers:
>>
>> 1) While the majority of the phones will be SIP, there will be a couple
>> hundred analogs (due to wiring logistics); what should I terminate them
>> into?
>>
>> 2) Phone activation at check-in/phone de-activation and billing at
>> check-out.  Are there GUI tools for this, or should I write my own
>> back/front end?
>>
>> 3) Anything else that those familiar with hotels have bumped into that
>> might not be obvious at the outset?
>>
>> Thanks!
>>
>> -Ken
>>
>> Ken,
>> Long time no see on the list welcome back.
>>
>> 1) The best thing would be is to get a channel bank. Xorcom has one that
>> I
>> believe works over USB though never tried it so I cant comment on it.
>>
>> 2)I dont think there is any software out there for hotels per say but
>> there
>> has been talk about working some of the open source billing programs out
>>
>> there in to a custom app. The only reason why I would go for writing
>> your
>> own is A)You have more control. You can build it for your own custom
>> needs
>> for the ground up. B)People have asked about it before. While I dont
>> know
>> the market size I am sure that you can resell it once you are done.
>>
>> Dovid
>>
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