[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

[Anthony Rodgers]

Yup - burned us a few times, too - on IP501s as well.

Regards,
-- 
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp


On Aug 3, 2006, at 6:42 AM, Bill Gibbs wrote:

> I thought I was the only one!!!  I actually replaced a phone acting 
> just
> like you stated until I realized it was required the extra push as
> well...
>
> Bill
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff
> Turner
> Sent: Thursday, August 03, 2006 12:48 AM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] [OT] FYI: Polycom phone intermittent
> disconnects
>
> Just a note for Polycom phone users, that will hopefully help someone.
>
> Ever since deploying an office full of Polycom 601 phones, some users
> have experienced intermittent disconnects, where voice transmit dies, 
> or
> both receive and transmit dies. Absolutely nothing in the Asterisk 
> logs.
>
> Solution: plug the socket into the handset in properly! Pushing the
> socket in, it make a nice 'click' and _seems_ to be in, but it's not
> (and
> is a bit wobbly). Push it further, until the plastic hook is not 
> exposed
> at all, and it makes another click. Now it's in :)
>
>
> --Jeff
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