[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

[Bill Gibbs]

I thought I was the only one!!!  I actually replaced a phone acting just
like you stated until I realized it was required the extra push as
well...

Bill

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff
Turner
Sent: Thursday, August 03, 2006 12:48 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] [OT] FYI: Polycom phone intermittent
disconnects

Just a note for Polycom phone users, that will hopefully help someone.

Ever since deploying an office full of Polycom 601 phones, some users
have experienced intermittent disconnects, where voice transmit dies, or
both receive and transmit dies. Absolutely nothing in the Asterisk logs.

Solution: plug the socket into the handset in properly! Pushing the
socket in, it make a nice 'click' and _seems_ to be in, but it's not
(and
is a bit wobbly). Push it further, until the plastic hook is not exposed
at all, and it makes another click. Now it's in :)


--Jeff
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