[Asterisk-Users] OT: Polycom IP501 Config file error - Error is 0x4020 (during autoboot...)

[Andrew Kohlsmith]

On Wednesday 12 April 2006 16:06, Jim Rice wrote:
> > Then it displays:
> > Config file error
> > Error is 0x4020

> I cannot be the only one with Polycom 501s to have seen this error?!

Surely when presented with a problem you don't throw your hands up in the air 
and expect others to fix it.

The phone is saying "config file error" -- do you not think it would be 
prudent to examine your configuration files and ensure you don't have 
something buggered up in them?  Perhaps your [macid].cfg file is specifying 
an invalid file, or one of the files it is referring to is corrupt somehow?  
Did you try pulling any changes out (reverting to the default fileset that 
comes with the firmware update) and using strictly default config files?

Honestly, where are your troubleshooting skills?  If you aren't technically 
proficient you may want to leave the configuration of technical devices to 
someone else.

That isn't a personal slam, it's an observation.  I don't know the first thing 
about fixing transmissions, but I don't try to fix it anyway and then throw 
my hands up when I can't get the damn thing out of 1st gear anymore...  I 
take it apart and try and verify that I'd done the repair correctly... I try 
this several times, and I present my case to my transmission-specialist 
friend, who after laughing at me, helps me fix it right.

How is this any different?  Your post didn't present any information, didn't 
say whether you're using default configs, default configs you've "barely 
adjusted" or completely custom configs.  It doesn't say what you've tried and 
what the results were.

Honestly, how are we to help?

-A.