[Asterisk-Users] How to configure two Asterisk servers for onecall center

Goran Skular goran.skular at slsolucije.hr
Mon Oct 24 00:25:19 MST 2005


>On Fri, 2005-10-21 at 09:39 -0700, Tielin Xu wrote:
>> Hi All:
>>
>> I have a situation to be resolved.
>> Assume that one location call center with 150 agents.
>> I have two asterisk servers to serve those 150 sip phones. The servers
>> are connected to PSTN as 4 T1/PRI for each.
>
>My question is why do you have about 150% the agents to the line
>capacity?  Even with pauses and all do you expect that the 96 (or less
>in the case of pri) lines to be in use at all times?


Predictive dialing ?




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