[Asterisk-Users] How to configure two Asterisk servers for one call center

Erik erik at infopact.nl
Fri Oct 21 10:12:59 MST 2005


4 T1/PRI Per server...

T1 --> 24 B Channels, in total 8 T1 --> 8*24 = 192 B channels, or in the case of PRI 240 channels...

trixter aka Bret McDanel wrote:
> On Fri, 2005-10-21 at 09:39 -0700, Tielin Xu wrote:
> 
>>Hi All:
>>
>>I have a situation to be resolved.
>>Assume that one location call center with 150 agents.
>>I have two asterisk servers to serve those 150 sip phones. The servers
>>are connected to PSTN as 4 T1/PRI for each. 
> 
> 
> My question is why do you have about 150% the agents to the line
> capacity?  Even with pauses and all do you expect that the 96 (or less
> in the case of pri) lines to be in use at all times? 
> 
> 
> 
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