[Asterisk-Users] How to configure two Asterisk servers for one call center

[Tielin Xu]

8 T1s are my setup, assume that all agents take calls, at this time I
set 150 agents, maybe for holidy season I might add another 40 more
agents.
I put the numbers just for example, my question is how to configure the
Asterisk servers.

>>> trixter at 0xdecafbad.com 10/21/05 9:53 AM >>>
On Fri, 2005-10-21 at 09:39 -0700, Tielin Xu wrote:
> Hi All:
> 
> I have a situation to be resolved.
> Assume that one location call center with 150 agents.
> I have two asterisk servers to serve those 150 sip phones. The
servers
> are connected to PSTN as 4 T1/PRI for each. 

My question is why do you have about 150% the agents to the line
capacity?  Even with pauses and all do you expect that the 96 (or less
in the case of pri) lines to be in use at all times? 

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