SV: [Asterisk-Users] Queues and call waiting indication

[afoc at interconnessioni.it]

> This behaviour is totally senseless since the whole purouse of queues is > to _queue_ the callers until the agent is available. "available" usually > means "not on the phone" -- whether or not it's an incoming or outgoing > call.

Agree!

> I "solved" this problem by using single-line clients and phones where > you can turn off call wating.

Can you suggest me a SIP or IAX phone with just one line that can also open url's passed by asterisk ?

Tnx!


> 
> //Jan
> 
> -----Ursprungligt meddelande-----
> Från: asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] För > afoc at interconnessioni.it
> Skickat: den 18 oktober 2005 14:14
> Till: asterisk-users at lists.digium.com
> Ämne: [Asterisk-Users] Queues and call waiting indication
> 
> Hi,
> 
> I'm running 1.2 beta1 in a mini call center.
> 
> I have 3 queues with 10 operators, and I'm running into some trouble > because when all the operators are busy answering call asterisk still > sends them more, resulting in a "beep beep" (call waiting) over and over > again in Xlite audio.
> 
> An easy solution woud be the use of a "single line" user agent, like > firefly, still this behaviour does not make any sense to me.
> 
> I tried using incominglimit and outgoinglimit in my sip.conf, even if > they are deprecated: no luck.
> 
> Here is a sample from my queues.conf, something wrong in my setup maybe > ?
> 
> Tnx for any help!
> 
> [ingombranti]
> 
> joinempty = strict
> maxlen=3
> musiconhold = default
> announce = annuncio-ingombranti
> strategy = rrmemory
> servicelevel = 60
> timeout = 15
> announce-frequency = 15
> eventwhencalled = yes
> 
> member=>SIP/401
> member=>SIP/402
> member=>SIP/403
> member=>SIP/404
> member=>SIP/405
> member=>SIP/406
> member=>SIP/407
> member=>SIP/408
> member=>SIP/409
> member=>SIP/410
> 
> 
> 
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
> 
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
> 
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users