[Asterisk-Users] Hints and Call Waiting

[Tom Rymes]

We use Cisco phones and we simply disabled call-waiting for those  
lines. Don't know if that will help, but whatever soft/hardphone you  
are using probably has a way to disable call-waiting.

Tom

On Oct 15, 2005, at 5:38 AM, João Paulo Antunes wrote:

> Hi!
>
> We have a big problem in our call center: when an agent does an  
> outgoing call it can receive calls from the queues. The same  
> happens if one agent transfer a call for another agent... and the  
> ringing tone while in a call is puting the agents like crazy...
>
> We have the hints working with lines like this in extensions.conf:
>
> exten => 101,hint,SIP/101
>
> If we set incominglimit to 1 the agent cannot do another call (to  
> do attended transfers)
>
> We are using Beta1
>
> Can anyone help?
>
> Thanks,
> Joao Antunes
>
>
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
>
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>